Summary
Overview
Work History
Education
Skills
Additional Information
Work Preference
Timeline
Open To Work
Hi, I’m

Keyun Stephens Jordan

Human Resources Management
Madison,Alabama
Keyun Stephens Jordan

Summary

My resume highlights my ability/knowledge/expertise in project management, as well as other areas. I am excited about the position and the ability to help your team succeed. Thank you in advance for your time. Please do not hesitate to contact me if you have any questions. I would appreciate the opportunity to review my qualifications in more detail.

Experienced Travel Agent with a background in designing and executing customized travel plans for diverse clientele. Strong emphasis on providing high-quality customer service, managing budgets and negotiating with suppliers to secure deals. Skilled in utilizing technology platforms for efficient booking and itinerary management. Have consistently enhanced customer satisfaction levels in past roles.

Overview

27
years of professional experience

Work History

JETSET.GLOBAL

Global Travel Agent
12.2013 - Current

Job overview

  • On-line travel, staff development and Training, reservations, e-commerce, shopping etc.

CNP- Madison City Schools / CNP - Huntsville City Schools

Onin Staffing / Epsco Staffing
08.2012 - Current

Job overview

  • Compile, administer, and grade examinations, or assign this work to others.

Uber And Lyft, DoorDash

Driver Specialist
01.2017 - 04.2026

Job overview

  • Reviewed reports on performance metrics such as customer satisfaction scores, revenue growth rates. in order to make informed decisions regarding future initiatives.
  • Analyzed data from various sources in order to identify areas of improvement within the organization's processes or procedures.
  • Developed training materials for staff members in order to improve their skillset related to client relations management .
  • Resolved complex customer issues quickly while ensuring a positive experience throughout all interactions.
  • Identified opportunities for growth by analyzing current trends in the marketplace and making strategic decisions based on those findings.
  • Developed and implemented marketing strategies to increase brand awareness and reach target audiences.
  • Ensured compliance with industry regulations and company policies.
  • Built a network of contacts within relevant industries which enabled access to valuable resources .
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Human Resources / Admin Assistant

Document Specialist
03.2010 - 08.2010

Job overview

  • Non response Follow up (NRFU) Enumerator Managed report and document preparation.

US Office of Personnel Management
Huntsville, AL

Test Administrator
01.2006 - 01.2007

Job overview

  • Armed Services Vocational Aptitude Battery (ASVAB).

NHCIO
Huntsville, AL

Teacher/ Human Resources Assistant (Internship)
05.2004 - 04.2004

Job overview

  • Office management with volunteer staff.

Unifi Aviation LLC
Huntsville , AL

CSR,CRO
08.2024 - 12.2025

Job overview

  • Responded to customer requests for products, services, and company information.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Maintained up-to-date knowledge of product and service changes.
  • Trained new personnel regarding company operations, policies and services.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered prompt service to prioritize customer needs.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Seraaj Family Homes
Huntsville, AL

Professional Family Teacher
11.1999 - 05.2003

Job overview

  • Provided services which enhance the skills and abilities of the children involved with the DHR system.

SCI
Huntsville, AL

Quality Assurance shipping
03.1999 - 03.2001

Job overview

  • Inventory Management.

Education

Faulkner University

Masters of Science Management
01.2005

University Overview

Faulkner University

Bachelors of Science Human Resources
01.2002

University Overview

University Overview

  • Master of Science Management
  • Bachelors of Science Human Resources Management
  • Global Travel Agent ~ Global Jetsetters Travel
  • Food Certified Safety Manager
  • SAP HR & Data Entry

Skills

  • Office and Inventory Management
  • Team Building & Supervision
  • Staff Development & Training
  • Report & Document Preparation
  • Spreadsheet & Database Creation
  • Accounts Payable/Receivable
  • Records Management
  • Meeting & Event Planning

Additional Information

Additional Information
P.S. Thank you for your time and attention to my resume and cover letter. Your attention to my credentials are greatly appreciated. I look forward to speaking to you in person. Feel free to contact me at 256.316.7089, keyunjordan@yahoo.com. Ms. Keyun Jordan

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Salary Range

$45000/yr - $200000/yr

Timeline

CSR,CRO
Unifi Aviation LLC
08.2024 - 12.2025
Driver Specialist
Uber And Lyft, DoorDash
01.2017 - 04.2026
Global Travel Agent
JETSET.GLOBAL
12.2013 - Current
Onin Staffing / Epsco Staffing
CNP- Madison City Schools / CNP - Huntsville City Schools
08.2012 - Current
Document Specialist
Human Resources / Admin Assistant
03.2010 - 08.2010
Test Administrator
US Office of Personnel Management
01.2006 - 01.2007
Teacher/ Human Resources Assistant (Internship)
NHCIO
05.2004 - 04.2004
Professional Family Teacher
Seraaj Family Homes
11.1999 - 05.2003
Quality Assurance shipping
SCI
03.1999 - 03.2001
Faulkner University
Masters of Science Management
Faulkner University
Bachelors of Science Human Resources
Keyun Stephens JordanHuman Resources Management