Hi, I’m
Keyun Stephens Jordan
Human Resources Management
Madison,Alabama
Summary
My resume highlights my ability/knowledge/expertise in project management, as well as other areas. I am excited about the position and the ability to help your team succeed. Thank you in advance for your time. Please do not hesitate to contact me if you have any questions. I would appreciate the opportunity to review my qualifications in more detail.
Experienced Travel Agent with a background in designing and executing customized travel plans for diverse clientele. Strong emphasis on providing high-quality customer service, managing budgets and negotiating with suppliers to secure deals. Skilled in utilizing technology platforms for efficient booking and itinerary management. Have consistently enhanced customer satisfaction levels in past roles.
Overview
25
years of professional experience
Work History
JETSET.GLOBAL
Global Travel Agent
12.2013 - Current
Job overview
- On-line travel, staff development and Training, reservations, e-commerce, shopping etc.
globaljetters.co
Global Travel Agent
12.2013 - Current
Job overview
- On-line travel, staff development and Training, reservations, e-commerce, shopping etc.
CNP- Madison City Schools / CNP - Huntsville City Schools
Onin Staffing / Epsco Staffing
08.2012 - Current
Job overview
- Compile, administer, and grade examinations, or assign this work to others.
Uber And Lyft
Uber Lyft Partner
01.2017 - 02.2024
Job overview
- Reviewed reports on performance metrics such as customer satisfaction scores, revenue growth rates. in order to make informed decisions regarding future initiatives.
- Analyzed data from various sources in order to identify areas of improvement within the organization's processes or procedures.
- Developed training materials for staff members in order to improve their skillset related to client relations management .
- Resolved complex customer issues quickly while ensuring a positive experience throughout all interactions.
- Identified opportunities for growth by analyzing current trends in the marketplace and making strategic decisions based on those findings.
- Developed and implemented marketing strategies to increase brand awareness and reach target audiences.
- Ensured compliance with industry regulations and company policies.
- Built a network of contacts within relevant industries which enabled access to valuable resources .
Human Resources / Admin Assistant
Document Specialist
03.2010 - 08.2010
Job overview
- Non response Follow up (NRFU) Enumerator Managed report and document preparation.
US Office of Personnel ManagementHuntsville, AL
Test Administrator
01.2006 - 01.2007
Job overview
- Armed Services Vocational Aptitude Battery (ASVAB).
NHCIOHuntsville, AL
Teacher/ Human Resources Assistant (Internship)
05.2004 - 04.2004
Job overview
- Office management with volunteer staff.
Seraaj Family HomesHuntsville, AL
Professional Family Teacher
11.1999 - 05.2003
Job overview
- Provided services which enhance the skills and abilities of the children involved with the DHR system.
SCIHuntsville, AL
Quality Assurance shipping
03.1999 - 03.2001
Job overview
- Inventory Management.
Education
Faulkner University
Masters of Science Management
01.2005
Faulkner University
Bachelors of Science Human Resources
01.2002
University Overview
- Master of Science Management
- Bachelors of Science Human Resources Management
- Global Travel Agent ~ Global Jetsetters Travel
- Food Certified Safety Manager
- SAP HR & Data Entry
Skills
- Office and Inventory Management
- Team Building & Supervision
- Staff Development & Training
- Report & Document Preparation
- Spreadsheet & Database Creation
- Accounts Payable/Receivable
- Records Management
- Meeting & Event Planning
Additional Information
P.S. Thank you for your time and attention to my resume and cover letter. Your attention to my credentials are greatly appreciated. I look forward to speaking to you in person. Feel free to contact me at 256.316.7089, keyunjordan@yahoo.com.
Ms. Keyun Jordan
Timeline
Uber Lyft Partner
Uber And Lyft
01.2017 - 02.2024
Global Travel Agent
JETSET.GLOBAL
12.2013 - Current
Global Travel Agent
globaljetters.co
12.2013 - Current
Onin Staffing / Epsco Staffing
CNP- Madison City Schools / CNP - Huntsville City Schools
08.2012 - Current
Document Specialist
Human Resources / Admin Assistant
03.2010 - 08.2010
Test Administrator
US Office of Personnel Management
01.2006 - 01.2007
Teacher/ Human Resources Assistant (Internship)
NHCIO
05.2004 - 04.2004
Professional Family Teacher
Seraaj Family Homes
11.1999 - 05.2003
Quality Assurance shipping
SCI
03.1999 - 03.2001
Faulkner University
Masters of Science Management
Faulkner University
Bachelors of Science Human Resources
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