Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keyuna Hardy-King

Montgomery,AL

Summary

Dedicated custodian with over three years of experience in maintaining cleanliness and safety standards in diverse settings. Proven skills in electrical maintenance and warehouse operations, contributing to efficient workflow and customer satisfaction. Demonstrated ability to manage staff and oversee daily operations while excelling in high-pressure environments. Seeking to leverage reliability and strong interpersonal skills to enhance service quality in a dynamic organization. Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender

CC's Daiquiri
Montgomery, AL
10.2024 - Current
  • Effectively multitasked within fast-paced environment.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Greeted customers and provided excellent customer service.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Arranged bottles and glasses behind bar to make attractive displays.

Janitor

ABM Industries Inc.
Montgomery, US
11.2022 - 06.2023
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Attend training sessions regularly to keep updated on new safety protocols.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
  • Notified building managers about needed repairs to maintain public safety.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.

Cashier/Customer Service Representative

Circle K
Montgomery, US
09.2021 - 06.2022
  • I was working at a gas station as a Customer Service Representative.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Janitorial Worker

CLEANERS OF AMERICA
Montgomery, US
09.2018 - 05.2019
  • Make sure the workers' bathrooms are clean, sweeping, mopping, and wiping down the counters in the bathrooms.
  • Sanitized and deep cleaned bathroom floors and surfaces.
  • Notified managers of repair needs or additions to building operating systems.
  • Serviced, cleaned and restocked restrooms.
  • Set up chairs and tables for events or meetings as required by management.
  • Disinfect door handles and light switches on a daily basis.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.

Cashier/Cook

Hardee's
Montgomery, US
09.2018 - 02.2019
  • Prepared meals in accordance with customers' dietary requests.
  • Washed, peeled, and prepared ingredients for a commercial kitchen.
  • Ensured that cooked food was at the correct temperature according to compliance guidelines.
  • Maintained recipe quality.
  • Prepared beverage orders.
  • Managed kitchen.
  • Set the prep station.
  • Responsible for cleaning the restaurant and kitchen.
  • Answered customer questions and provided store information.
  • Answered customers' questions and provided information on store procedures or policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Housekeeper

Embassy Suites by Hilton
Montgomery, US
03.2015 - 04.2015
  • Make sure the hotel's rooms, beds, were made clean and neat.
  • Whipping down the counters in the bathrooms, inside the rooms.
  • Put in new, fresh towels inside the rooms.
  • Vacuum the floors in the rooms.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Maintained and organized cleaning supplies stock.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Emptied trash receptacles throughout the property.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Ensured that all health standards were met during cleaning operations.

Education

High School Diploma -

Montgomery Job Corps Center
Montgomery, AL
09.2016

Bachelor of Science - Information Technology

American InterContinental University
Schaumburg, IL

Skills

  • Meal Preparation Skills
  • Order picking
  • Warehouse experience
  • Sanitation Practices
  • Commercial cleaning
  • Serving
  • Organizational skills
  • Hotel experience
  • Laundry
  • Cash Handling Expertise
  • Janitorial experience
  • Communication skills
  • Custodial experience
  • Customer service
  • Order Picker
  • Stocking
  • Industrial cleaning
  • Bar restocking
  • Health codes compliance
  • Safe service compliance
  • Beverage supply orders
  • Beverage preparation
  • Hospitality service expertise
  • ABC regulations

Certification

Food Handler Certification

Timeline

Bartender

CC's Daiquiri
10.2024 - Current

Janitor

ABM Industries Inc.
11.2022 - 06.2023

Cashier/Customer Service Representative

Circle K
09.2021 - 06.2022

Janitorial Worker

CLEANERS OF AMERICA
09.2018 - 05.2019

Cashier/Cook

Hardee's
09.2018 - 02.2019

Housekeeper

Embassy Suites by Hilton
03.2015 - 04.2015

High School Diploma -

Montgomery Job Corps Center

Bachelor of Science - Information Technology

American InterContinental University

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Keyuna Hardy-King