Results-driven Vice President with extensive experience in business intelligence and operations management. Developed and implemented optimized solutions that translate C-level directives into actionable initiatives, enhancing operational efficiency and financial performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
VP Business Transformation & India Strategy
ARCHER Systems LLC
Houston, Texas
07.2022 - Current
Reporting to COO and working closely with CFO/CIO & other key stakeholders by driving operational excellence through process re-engineering, automation (e.g., RPA), and digital transformation.
Leading strategic transformation initiatives across departments and cultivating a culture of continuous improvement by deploying Lean Six Sigma methodologies across operational functions.
Built and scaled captive offshore center in India and also managed third-party BPO relationships in South Asia, achieving 99.5% SILA compliance.
Managed team of Six Sigma Master Black Belts and Black Belts to drive process improvement initiatives.
Oversaw overall operations of the offshore office in India for 300+ employees.
Aligned business operations with corporate strategies to support transformation goals.
Setting up offshore development team to have 24/5 coverage and support.
Created the Business Continuity plan and contingency plans to minimize impact on operations.
Implemented performance metrics to evaluate project success and efficiency that resulted in cost savings across the board.
Created program to promote new managers from within, leading to cohesive leadership structure.
Led team of 15-20 in Treasury Ops, overseeing daily QSI and Treasury operations requests to ensure timely processing.
Cash management for both Internal Operating Accounts and QSFs.
Working capital, cash flow & Liquidity risk management.
Director of Treasury/Financial Operations
ARCHER Systems LLC
Houston, Texas
01.2021 - 06.2022
Global Treasury/Finance Director
American InfoSource (AIS)
Houston, Texas
03.2019 - 01.2021
Developed SOPs and procedures that strengthened risk management and improved assessment of treasury internal controls.
Capital budgeting and evaluating investment opportunities.
Cultivated and maintained banking relationships with major global banks to support operational funding and financial strategies.
Raising sustainability long terms financing & Covenants management against the LOC.
Providing monthly updates to the client with overall progress for their QSF/claimants.
Led a team of 10 to 15 across USA and India, enhancing collaboration and operational efficiency.
Collaborated with banks to secure lines of credit for growth and expansion efforts.
Evaluated internal controls and managed risks in cash management operations, protecting client assets.
Provided management reports for long-term strategic planning, driving business growth restructuring.
Generated monthly financial statements and trend analyses to boost profitability for clients.
Monitored financial metrics closely while preparing short- and long-term cash forecasts by business unit.
Generated $2.5 million in revenue within 12 months, increasing BPO business unit market share.
Enhanced operational efficiency by streamlining client processes through an effective outsourcing model.
Established partnership with client onsite team, managing transition of over 80 processes from USA to India.
Director of Strategic Alliances
American InfoSource (AIS)
Houston, Texas
09.2017 - 03.2019
Executed targeted marketing strategies to nurture relationships with potential clients and explore new opportunities.
Collaborated with cross-functional teams throughout the alliance lifecycle from initial engagement through post-launch evaluation.
Analyzed data using Salesforce to track performance metrics and uncover market opportunities.
Interpreted performance data to guide strategic decisions and refine marketing initiatives.
Facilitated successful transitions of client processes while ensuring minimal service disruption.
Head of Finance
American InfoSource (AIS)
Vadodara, Gujarat
10.2012 - 09.2017
Led India accounting team in daily operations, including GI. accounting, accounts payables, accounts receivables, bank reconciliations, and audits.
Transitioned majority of accounting processes from USA offices to India to reduce overall cost with improved quality.
Supported client audits, external audits, and SOC audits to ensure compliance and accuracy.
Negotiated and managed corporate and employee insurance policies and benefits plans to align with organizational needs.
Oversaw local accounting department and ensured timely delivery of daily financial reports.
Prepared weekly/monthly/quarterly forecast for sales & labor for different depts.
Assistant Financial Controller
Britannia Hotels
Liverpool, United Kingdom
10.2008 - 01.2012
Developed SOPs and procedures that strengthened risk management and improved assessment of treasury internal controls.
Capital budgeting and evaluating investment opportunities.
Cultivated and maintained banking relationships with major global banks to support operational funding and financial strategies.
Raising sustainability long terms financing & Covenants management against the LOC.
Treasury Officer - Head Office
Britannia Hotels
Liverpool, United Kingdom
10.2007 - 10.2008
Reconciled daily bank transactions and posted payments against invoices.
Reported discrepancies and issues to controller, facilitating resolution with Head Office accounts department.
Managed account receivables and followed up with clients to secure outstanding payments.
Generated weekly bank reconciliation reports for all hotels to support financial accuracy and oversight.
Resolved bank queries on payments and receipts to facilitate smooth financial operations.
Senior Accountant
Britannia Hotels
Liverpool, United Kingdom
05.2006 - 09.2007
Maintained daily sales ledger through payment postings and reconciled with bank deposits to ensure accurate financial records.
Created monthly certificates to facilitate credit loan processes.
Prepared ageing reports to maintain cash flow by posting supplier payments and reconciling accounts payable/receivable.
Oversaw account reconciliations and month-end closing processes.
Ensured accuracy in financial records by posting revenue adjustments for VAT claims and reconciling petty cash daily.