Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keywana O'Connor

Riverview

Summary

As a Registered Nurse, I have gained skills that I employ in and also outside of clinical settings. I bring valuable experience in fostering high customer/patient satisfaction by maintaining professionalism in my interactions while addressing and resolving issues promptly and effectively. Team player with strong focus on collaboration to achieve positive outcomes to enhance customer experience and positively impact company success. Detail-oriented and experienced in prioritizing tasks to meet objectives and goals. Consistent with developing relationships with diverse populations through empathetic communication and respectful attitude.

Overview

24
24
years of professional experience

Work History

Registered Nurse, Medical-Surgical Unit

Brandon Hospital
08.2006 - 07.2023
  • Communicated with interdisciplinary team members to coordinate care and treatments essential to patients' needs.
  • Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
  • Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
  • Provided health education to patients and families regarding discharge instructions and plans of care.
  • Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
  • Managed caseload of six patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
  • Implemented fall prevention strategies to minimize patient injuries and promote a safe environment within the medical-surgical unit.
  • Made appropriate interventions by assessing patients' conditions and analyzing labs and diagnostic tests.
  • Mentored new staff members and nursing students, fostering a supportive learning environment within the unit.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Registered Nurse

Utopia Home Health
04.2018 - 12.2021
  • Worked on projects with leadership such as auditing nursing documentation to provide accurate and complete documentation which would improve quality and continuity of care.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Educated patients and caregivers on medical conditions and disease process to equip them with the tools and home care techniques needed for better health outcomes.
  • Enhanced patient satisfaction by providing compassionate nursing care that addressed physical, emotional, and spiritual needs.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Responded promptly and professionally to patient questions and concerns.
  • Examined patients and documented history of current and previous conditions, illnesses, injuries, and current medications.
  • Prepared clinical notes and updates for review by primary physician.


Office Data Entry Clerk

Builder's FirstSource
01.2000 - 01.2001
  • Performed role as receptionist and greeted incoming visitors and customers professionally and directed their service needs to the appropriate departments.
  • Collaborated with team members to ensure timely completion of assigned tasks, contributing to overall office productivity.
  • Improved data accuracy by thoroughly reviewing and verifying entered information, identifying errors and making necessary corrections.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Provided support during high-volume periods, managing multiple tasks simultaneously while maintaining attention to detail.
  • Maintained files, records, and chronologies of entry activities.
  • Used computer software to store and retrieve data.
  • Compared transcribed data with source document to detect and correct errors.

Education

Associate of Science - Nursing

Hillsborough Community College
Tampa, FL

Skills

  • Strong customer follow-up and interpersonal skills
  • Complaint handling and resolution, calm and professional under pressure
  • Strong verbal and written communication
  • Teamwork and collaboration
  • HIPAA compliance
  • Pre-and Post-operative care
  • Compassionate care with empathy and patience
  • Critical thinking, Clinical judgment
  • Case management
  • Paper/Electronic documentation, EMR / EHR
  • Training staff
  • Medical terminology
  • Appointment scheduling
  • Ability to work independently with minimal supervision

Timeline

Registered Nurse

Utopia Home Health
04.2018 - 12.2021

Registered Nurse, Medical-Surgical Unit

Brandon Hospital
08.2006 - 07.2023

Office Data Entry Clerk

Builder's FirstSource
01.2000 - 01.2001

Associate of Science - Nursing

Hillsborough Community College

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Keywana O'Connor