Keywana Sims
Columba,South Carolina
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
9
9
years of professional experience
Work History
Filling Technician
Nephron Pharmaceuticals Corporationn
West Columbia, SC
04.2022 - Current
- Performed daily maintenance and operations of filling equipment, including troubleshooting issues.
- Maintained accurate records of production, quality control tests, and inventory levels.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Managed filing of prescriptions, both electronically and manually.
Sales Associate
Cricket Wireless
04.2018 - 02.2020
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
Floor Manager
Cricket Wireless
Columbia, South Carolina
04.2018 - 02.2020
- Maintained a safe, clean and organized floor environment.
- Assigned tasks to team members in accordance with their skillset.
- Monitored inventory levels, restocked shelves as needed, and reported any discrepancies to management.
- Conducted regular audits of store operations to ensure compliance with company standards.
- Created daily work schedules for staff members according to the needs of the business.
- Coached team members on customer service techniques and provided feedback on performance.
- Reviewed employee time sheets for accuracy and submitted payroll information on a weekly basis.
- Implemented cost-saving measures such as reducing labor costs without sacrificing quality of service.
Assistant Store Manager
Toys R Us
Columbia, South Carolina
02.2015 - 08.2018
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Ensured compliance with all safety regulations throughout the store premises.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Education
Certification - Computer Engineering Technology
Training Concepts
Columbia09-2020
Lower Richland High School
Hopkins, SC05-2013
Some College (No Degree) - Business Administration And Management
USC Upstate
Spartanburg, SCSkills
- Operations Oversight
- Quality Controls
- Team Leadership
- Customer Satisfaction
- Stock Management
- Performance Improvements
- Retail Merchandising
- Workplace Organization
- Loss Prevention
- Customer Relations
- Payroll Processing
- Policy Implementation
- Employee Scheduling
- Prescription Filling
- Workflow Optimization
- Order Verification
- Insurance Verification
Timeline
Filling Technician
Nephron Pharmaceuticals Corporationn
04.2022 - Current
Sales Associate
Cricket Wireless
04.2018 - 02.2020
Floor Manager
Cricket Wireless
04.2018 - 02.2020
Assistant Store Manager
Toys R Us
02.2015 - 08.2018
Certification - Computer Engineering Technology
Training Concepts
Lower Richland High School
Some College (No Degree) - Business Administration And Management
USC Upstate
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