Keywun Rowles
Tuskegee,AL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Deputy Sheriff
Macon County Sheriff's Office
Tuskegee, AL
04.2023 - Current
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
0311 Infantry Rifleman
United States Marine Corps
Montgomery, AL
03.2019 - 03.2024
- Maintained property and equipment inventory and crew assignments.
- Determined necessity and type of additional resources and change of approach and techniques.
- Managed squad of 10+ members engaged in fuels reduction projects and wildland fire situations.
- Supported Crew Supervisor in establishing and updating crew policies and implementing new procedures.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Handled administrative requirements, maintained records and submitted operational reports.
Sales Specialist
Lowe's
Opelika, AL
03.2022 - 03.2023
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted team performance by moving materials with forklifts, narrow aisle reach, electric pallet jacks and other equipment.
Sales Supervisor
Best Buy
Opelika, AL
01.2019 - 03.2022
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Identified and maximized sales opportunities, and increased customer retention rates
- Consistently surpassed sales quotas by implementing effective sales strategies and equipping providers with powerful product knowledge
- Successfully managed a sales team of several people to meet and achieve sales goals
- Trained new sales professionals and provided coaching as needed to maintain company sales success.
- Effectively coached team members to reach weekly and monthly sales goals.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Education
Computer Science
Tuskegee University
Tuskegee, ALHigh School Diploma -
Notasulga High School
Notasulga, AL05.2018
Skills
- Teamwork
- Conflict Resolution
- Time Management
- Microsoft Office
- Customer Service
- Lead Generation Management
- Site Visits
- Client Rapport-Building
- Proposal Coordination
- Profitability Assessments
- Recruiting and Onboarding
- Interdepartmental Collaboration
Timeline
Deputy Sheriff
Macon County Sheriff's Office
04.2023 - Current
Sales Specialist
Lowe's
03.2022 - 03.2023
0311 Infantry Rifleman
United States Marine Corps
03.2019 - 03.2024
Sales Supervisor
Best Buy
01.2019 - 03.2022
Computer Science
Tuskegee University
High School Diploma -
Notasulga High School