Kezia Hunter

Work History

United States Postal Service

Springfield, MA

04.2020 - 10.2020

Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Maintained excellent attendance record, consistently arriving to work on time.
Helped customers by carrying oversized parcels inside residences.

Private Nanny

Long Family

Springfield, MA

04.2018 - 04.2019

Followed routines to foster stability and structure in children's lives while parents were away.
Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
Monitored use of technology, TV and other digital influences.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Organized different types of activities to enhance physical and intellectual development.

Certified Nursing Assistant

Genesis HealthCare

Agawam, MA

04.2017 - 01.2019

Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

Head Assistant

Ms Diane’s Daycare

Springfield, MA

10.2009 - 01.2019

Maintained effective schedule balance between rest periods, active play and instruction.
Planned and implemented crafts and other activities to spark interest and enhance development.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Substitute Teacher

Hampden Charter School of Science

Chicopee, Ma

10.2016 - 01.2017

Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Upheld classroom routines to support student environments and maintain consistent schedules.

Tutor

STCC Writing Center

Springfield, MA

10.2016 - 01.2017

Planned lessons for allotted time to strengthen weak subjects and build skills.
Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
Reviewed materials for student classes to enhance learning and used unique ways to reinforce program materials.
Supported teacher instruction by discussing concepts and creating custom practice questions.
Educated students on study tips and exam strategies.
Provided early intervention assistance to struggling students.

Cafe Server

Barnes and Noble

Holyoke, Ma

08.2014 - 02.2016

Answered product questions with up-to-date knowledge of sales and store promotions.
Processed information and merchandise through POS register system.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Addressed guest complaints and resolved issues to promote satisfaction.
Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Crew Member

Mcdonalds

Springfield, MA

08.2014 - 01.2015

Checked completed orders for accuracy and bagged meals for easy carrying.
Greeted customers promptly and took orders to keep flow of traffic moving.
Maintained clean, sanitized and well-organized food preparation zones.
Performed shift change tasks each day to keep store efficient and neat.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.

Summary

Overview

Work History

Private Nanny

Certified Nursing Assistant

Head Assistant

Substitute Teacher

Tutor

Cafe Server

Crew Member

Education

Nursing

High School Diploma -

Skills

Timeline

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