Kezia Kellam-Coates
Registered Certified Medical Assistant
Havre De Grace,MD
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Organized Job Title with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Reliable Medical Support professional with Number years of experience in Type environment. Expertly assist with office operations and physician support by gathering patient information, Task and Task. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Certified Registered Medical Assistant
Cardiovascular Associates Of Maryland/ Lifebridge
Bel Air, MD
12.2021 - 02.2023
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Verified patient insurance coverage and collected required co-payments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient spirometry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient pulse oximetry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Implemented care and efficiency improvements to support and enhance office operations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Oriented and trained new staff on proper procedures and policies.
Certified Registered Medical Assistant
Dr Steven Dannenfelser
Forest Hill, MD
11.2005 - 03.2021
Education
Certified Registered Medical Assistant
Sanz School
Washington, DC 10.2002 - 10.2003
General -
Havre De Grace High School
Havre De Grace, MD 09.1986 - 05.1990
Certified Nursing Assistant - Certified Nursing Assistant
Harford Community College
Bel Air, MD 08.1992 - 01.1993
Skills
Medical office administration
EMR / EHR
Simple dressings
Monitoring patient progress
Diagnostic equipment expertise
Medical Records Management
Electrocardiographic rhythm recognition
Lab equipment operation
Knowledge of EKG rhythm interpretation
Emptying catheter bags
Compassionate
Prioritizing stat orders
Patient Management
Emergency procedures understanding
Efficient and reliable team player
Medical billing and coding
Registered Cardiovascular Technologist
Using a centrifuge
Patient Scheduling
Payment collection
Phlebotomy
Laboratory maintenance
Cardiac monitors
Point of care testing
Assisting with physical exams
CPR
Accomplishments
- Recognized for outstanding dedication to patient care.
- Promoted to Nuclear Stress test technician.
- Recognized for going above and beyond the call of duty.
Timeline
Certified Registered Medical Assistant
Cardiovascular Associates Of Maryland/ Lifebridge
12.2021 - 02.2023
Certified Registered Medical Assistant
Dr Steven Dannenfelser
11.2005 - 03.2021
Certified Registered Medical Assistant
Sanz School
10.2002 - 10.2003
Certified Nursing Assistant - Certified Nursing Assistant
Harford Community College
08.1992 - 01.1993
General -
Havre De Grace High School
09.1986 - 05.1990