Goal-oriented Human Resources Specialist with many years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Hi, I’m
Kezia Oscar
Ashburn,VA
Summary
Overview
12
years of professional experience
Work History
Swipejobs
Human Resources Specialist
03.2023 - 06.2023
Job overview
- Run and analyze, reports and data received from vendors regarding status o employee’s leaves and communicate regarding leave-end return to work plans with employees and managers; analyze and prepare reports as requested by manager, identify areas of improvement and patterns.
- Review and analyze employee return to work documentation and engage in interactive process regarding return to work restrictions. This includes analyzing essential job functions as compared to restrictions, developing recommendations for HR and management regarding return-to-work (RTW) accommodations, and determining final decision whether to grant or deny accommodation.
- Exhibit strong customer service, problem solving and creative thinking skills.
- Document all aspects of interaction with employee, local HR Representative and management in the system of record to ensure proper reporting, review, compliance and audit.
- Educate and guide employees on the types of leave offered by MAXIMUS, statutorily or federally mandated, to ensure awareness and understanding of the process and responsibilities on behalf of employee.
AppleOne
Human Resources Specialist
12.2021 - 09.2022
Job overview
- Educate and guide employees on the types of leave offered by MAXIMUS, statutorily or federally mandated, to ensure awareness and understanding of the process and responsibilities on behalf of the employee.
- Analyze essential job functions as compared to restrictions; develop recommendations for HR and management regarding on-the-job accommodations; collaborate with local HR and management regarding reaching a final determination to grant or deny an accommodation.
- Collaborate in the resolution of issues escalated from third party STD/LTD providers on employee applications for benefits with management.
- Serve as subject matter expert to employees and managers regarding the LOA process, ADA job accommodations, and status.
- Forward escalated issues, from employee requests related to the program, to management.
TRANSCOM
Technical Support Specialist
06.2019 - 09.2021
Job overview
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Resolve all inquiries within a timely matter while being accurate
- Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
PECO FOODS INC
Accounting Clerk
11.2017 - 06.2020
Job overview
- Supported supervisory and executive staff by performing any assigned accounting and clerical tasks
- Keyed in any documents or items that the accounting department is responsible for, including checks, and invoices, as well as vouchers, accounting statements, and other reports and records
- Keep a thorough record of business transactions and enter data from daily work logs into the company’s general ledger system
- Input high volume of monthly invoices with consistent accuracy.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Assisted in review and revision of budgets based on business needs.
CONDUENT
Customer Service Representative
07.2015 - 02.2018
Job overview
- Adheres to and participates in company’s mandatory HIPPA privacy/ practices and Business Ethics and Compliance and practices
- Verified customers information accurately in operations systems
- Multitask and exceled a high volume of calls
- Evaluate data to determine and implement the appropriate course of action to resolve or coordinate service as needed
- Research required information using available resources.
UNITED STATES ARMY RESERVES
Petroleum Supply Specialist
09.2011 - 10.2014
Job overview
- Performed daily preventative maintenance checks on Heavy Expanded Mobility Tactical Truck (HEMTT) and various military diesel vehicles
- Conducted monthly inspections and reports for petroleum-based products for testing
- Trained new team members on the safety standard procedures for handling petroleum through proper protective equipment (PPE), inspecting of hazmat equipment, and ensured overall appropriate emergency precautions to prevent harm
- Received and transported POL bulk with proper identification marking and documentation on containers
- Administered fuel to aircraft aviation helicopters, stationary equipment, and military vehicles while maintaining, gauging, annotating, and accounting for mass accounts of JP8 (POL).
Education
Holmes Community CollegeMississipi
Associate of Arts from Accounting
05.2019
University Overview
CANTON HIGH SCHOOL
High School Diploma
05.2010
University Overview
GPA: 3.2/4.0
Skills
- Planning skills and teamwork
- Written and verbal communication skills
- Detailed-oriented and Organized
- Patience, empathy, and compassion
- Experience interacting with and maintaining confidential information
- Information gathering and management
- Decision-making
- Flexibility
- Recruitment
- Trustworthy and dependable
- Word processing skills
- Microsoft Office Suite
- Industry-Specific HR Regulations
- File Maintenance
- Data Processing
- Administrative Support
Timeline
Human Resources Specialist
Swipejobs
03.2023 - 06.2023
Human Resources Specialist
AppleOne
12.2021 - 09.2022
Technical Support Specialist
TRANSCOM
06.2019 - 09.2021
Accounting Clerk
PECO FOODS INC
11.2017 - 06.2020
Customer Service Representative
CONDUENT
07.2015 - 02.2018
Petroleum Supply Specialist
UNITED STATES ARMY RESERVES
09.2011 - 10.2014
Holmes Community College
Associate of Arts from Accounting
CANTON HIGH SCHOOL
High School Diploma
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