Michael Garrison
Richmond,CA
Summary
Dynamic team leader with expertise in optimizing workflows and training staff. Known for enhancing productivity and ensuring high customer satisfaction through meticulous attention to detail and effective team coordination.
Overview
5
5
years of professional experience
Work History
Driver
Teamco Logistics
01.2025 - Current
- Navigated routes efficiently to ensure timely deliveries to clients.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Performed routine vehicle inspections and maintained accurate maintenance logs.
- Communicated effectively with dispatch to report delays and receive instructions.
- Assisted in loading and unloading cargo, ensuring secure transport of goods.
- Provided exemplary customer service during deliveries, addressing client inquiries professionally.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Facilitated training sessions for new team members on logistics procedures and software applications.
Cannabis Consultant/Lead Budtender
Oakanna
07.2023 - 12.2024
- Analyzed client needs to develop tailored consulting solutions.
- Assisted customers with inquiries, providing product knowledge and support to drive sales.
- Arranged merchandise in display cases
- Resolved customer complaints promptly, maintaining high satisfaction levels and fostering repeat business.
- Conducted daily cash reconciliations, identifying discrepancies and enhancing financial accountability within the team.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Leader
Planting Justice Nursery
09.2021 - 06.2023
- Led team to achieve operational goals through effective coordination and resource management.
- Streamlined workflow processes, enhancing productivity and reducing delays in plant production.
- Implemented quality control measures to ensure plant health and customer satisfaction.
- Trained and mentored new staff on nursery practices and safety protocols.
- Developed training materials for staff development focusing on sustainable gardening techniques.
- Coordinated inventory management systems to optimize plant stock levels and minimize waste.
- Offered leadership and guidance to team members, guaranteeing punctual task fulfillment to exceptional standards
- Coordinated and upheld floral inventory and supplies to address new customer demand and feature seasonal varieties
Education
High School Diploma -
Oakperry Walker
Skills
- Route planning
- Inventory control
- Order fulfillment
- Cash handling/ POS system
- Sales and Upselling
- Logistics coordination
- Time management
- Problem-solving
- Punctuality and reliability
- Teamwork and communication
- Attention to detail
Timeline
Driver
Teamco Logistics
01.2025 - Current
Cannabis Consultant/Lead Budtender
Oakanna
07.2023 - 12.2024
Team Leader
Planting Justice Nursery
09.2021 - 06.2023
High School Diploma -
Oakperry Walker