KF Kailah Floyd
Washington
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
2
2
years of professional experience
Work History
Summer Nanny
Jade Williams
06.2024 - 08.2024
- Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with light housekeeping duties.
- Enhanced children''s emotional well-being by providing attentive and nurturing care during summer months.
- Supported each child''s individual needs by adapting daily routines based on their unique interests and abilities.
- Played games, worked on puzzles, and read books to young children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Hostess
Boardwalk Bar & Arcade
04.2023 - 08.2023
- Managed seating arrangements, providing guests with menus and informing them of daily specials
- Answered questions regarding the menu and made recommendations as requested
- Checked guests in and out, handled payment, and answered phone calls
- Handled complaints in a professional and timely manner
- Demonstrated excellent customer service skills when interacting with guests
- Maintained a clean and organized dining area
- Managed the seating of guests, ensuring all guests were comfortable and had a pleasant experience
- Welcomed guests as they arrived and showed them to their tables
- Served customers in a fast-paced, high-volume restaurant
- Managed multiple tables at once and provided quality service to each table
- Addressed customer complaints and concerns in a professional manner and ensured customer satisfaction
Instructor/Supervisor
Pedalheads
06.2022 - 08.2022
- Resolved customer complaints and adjusted policies to meet changing needs
- Established and enforced clear goals to keep employees working collaboratively
- Complied with company policies, objectives, and communication goals
- Working with kids and parents on bike riding skills and motivation to continue the practice
- Helping maintain employees and children in an outside environment
- Observed and evaluated students' performance and development and provided appropriate feedback on work
- Established objectives for lessons, modules, and projects
- Prepared instruction through lesson plans to address students' assessed needs, goals, and objectives
- Evaluated performance of students and made provisions to meet learning needs
Education
Bachelor of Science - Biology
McDaniel College
Westminster, MD05.2027
Associate of Arts - General Studies
Trinity Washington University
06.2023
High School Diploma -
Coolidge High School
Washington, DC06.2023
Skills
- Activities Planning
- CPR training
- School-age care experience
- Schedule Management
- Safety awareness
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
Timeline
Summer Nanny
Jade Williams
06.2024 - 08.2024
Hostess
Boardwalk Bar & Arcade
04.2023 - 08.2023
Instructor/Supervisor
Pedalheads
06.2022 - 08.2022
Bachelor of Science - Biology
McDaniel College
Associate of Arts - General Studies
Trinity Washington University
High School Diploma -
Coolidge High School
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