Tana Rowe
Alta Loma,CA
Summary
Experienced customer service representative with entry level experience in the field of early childhood education with a passion for cultivating inclusive classroom environments that foster growth and development. Strong interpersonal skills that speak to cultivating meaningful relationships that help to ensure that children feel supported, valued, and respected. Knowledge of developmentally appropriate practices that aid in curriculum planning and individualized instruction that meets diverse learning needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Teacher, Preschool
Grace Lutheran Child Development Center
02.2025 - Current
- Developed and incorporated appropriate lesson plans that are based in emergent curriculum philosophy.
- Fostered a welcoming classroom environment in which each child was given equal opportunity for success through inclusion, respect, and the appreciation of individuality.
- Used developmentally appropriate practices to engage students in hands-on learning activities that promoted development and growth.
- Used observation and assessment skills to further promote learning and growth by understanding each child's current development level and readiness.
- Affectively managed classroom schedule to include sufficient time for different activities and lessons in order to create consistency in the child's day.
- Used knowledge of developmentally appropriate practices to provide relevant materials and meaningful experiences while still being flexible based on the changing needs of the students.
- Guided children's behavior in the classroom through conflict mediation and appropriate methods that teach respect and appropriate behavior's in the classroom.
Customer Service Representative
Trader Joes
09.2018 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed relationships with customers and created a positive working environment through active listening skills and personable interactions.
- Helped develop team members by observing current and developing skills and providing necessary feedback in order to ensure professional success.
- Communicated with team members and management to address opportunities that would increase customer satisfaction, support staff, and produce more effective results.
- Used time management skills to effectively prioritize and complete tasks in a way that supported the team as a whole.
Education
Associate of Science - Early Child Education
Chaffey College
Rancho Cucamonga, CA05-2025
High School Diploma -
El Toro High School
Lake Forest06-2013
Skills
- Classroom management
- Student engagement
- Active listening
- Differentiated instruction
- Lesson planning
- Problem-solving
- Calm under pressure
- Flexible and adaptable
- Active observation
- Detailed assessment
- Comprehensive documentation
- Relationship management
Certification
- Child Abuse & Neglect Mandated Reporter Training - California Department of Social Services, November 2024
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Student Teacher, Preschool
Grace Lutheran Child Development Center
02.2025 - Current
Customer Service Representative
Trader Joes
09.2018 - Current
- Child Abuse & Neglect Mandated Reporter Training - California Department of Social Services, November 2024
Associate of Science - Early Child Education
Chaffey College
High School Diploma -
El Toro High School
Similar Profiles
Josalyn RamseyJosalyn Ramsey
Teacher's Assistant at Grace Lutheran Child Development CenterTeacher's Assistant at Grace Lutheran Child Development Center
Lisa BellLisa Bell
Lead Teacher at Lutheran Home Child Development CenterLead Teacher at Lutheran Home Child Development Center
Haley DeleonHaley Deleon
Teacher Assistant at Ressurection Lutheran Child Development CenterTeacher Assistant at Ressurection Lutheran Child Development Center