Summary
Overview
Work History
Education
Skills
Timeline
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Ksenia Shevchenko

Ksenia Shevchenko

Customer Service
Brooklyn,NY

Summary

  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrator position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience
3
3
years of post-secondary education

Work History

Real Estate Consultant

Beli Slon Co Ltd.
Bali, Indonesia
03.2022 - 11.2023

Responsibilities :

1. Keeping up-to-date with the latest real estate regulations, laws, and trends

2. Conducting market research to determine property values and potential investment opportunities

3. Preparing property reports and presentations for clients

4. Developing and implementing marketing strategies to promote properties for sale

5. Managing negotiations and communication between buyers and sellers

6. Actively seeking out new clients and business opportunities

7. Providing legal and financial advice to clients


Ahievements:

1. Building a strong network of clients and connections within the industry

2. Closing successful deals and transactions for buyers and sellers

3. Providing valuable advice and guidance to clients on market trends, pricing, and investment opportunities



Production Control Manager

Anikon Co Ltd.
Bangkok, Thailand
09.2018 - 01.2023

Responsibilities:

1. Manage and oversee the production process of jewelry

2. Ensure timely completion of all jewelry making processes

3. Monitor quality control procedures to ensure the highest standards are met

4. Coordinate with suppliers to ensure timely delivery of raw materials and supplies

5. Preparing production schedules and reports for management

6. Responding to customer inquiries and complaints in a timely and professional manner.


Achievements:

1. Increased efficiency and productivity in the production process

2. Improved product quality and customer satisfaction ratings

3. Consistently achieving production targets and deadlines

4. Building positive relationships with suppliers and stakeholders in the industry.

Guide

Rika Tour Co Ltd.
Bangkok, Thailand
01.2012 - 08.2018

Responsibilities:

1. Ensure the safety and security of tourists at all times

2. Plan and coordinate tours and itineraries for tourists

3. Provide information on local history, culture, and geography to tourists

4. Provide guidance and assistance to tourists

5. Conduct tours in a professional and engaging manner

6. Handle complaints and address concerns of tourists

7. Maintain a positive and friendly demeanor at all times

8. Communicate with local authorities and service providers to ensure smooth tourism operations

9. Manage logistics for tourist groups, such as transportation, accommodations, and dining arrangements


Achievements:

1. Outstanding customer service and satisfaction ratings

2. A reputation for being a knowledgeable and engaging guide

3. Increased repeat business and referrals from satisfied customers

4. Successfully managing large groups of tourists and handling unexpected situations

5. Developing strong relationships with local service providers and authorities

6. Implementing innovative tour packages and experiences

7. Continuously updating knowledge of local history, culture, and geography.

8. Maintaining high safety and security standards for tourists.

Education

Bachelor of Arts - Architectural And Restoration Technologies

Saint-Petersburg Architecture College
Saint-Petersburg, Russia
09.1999 - 06.2002

Skills

Customer focus, attention to detail, problem-solving, communication

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Timeline

Real Estate Consultant

Beli Slon Co Ltd.
03.2022 - 11.2023

Production Control Manager

Anikon Co Ltd.
09.2018 - 01.2023

Guide

Rika Tour Co Ltd.
01.2012 - 08.2018

Bachelor of Arts - Architectural And Restoration Technologies

Saint-Petersburg Architecture College
09.1999 - 06.2002
Ksenia ShevchenkoCustomer Service