Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Kgosi  Komanyane

Kgosi Komanyane

New York,NY

Summary

My name is Kgosi Komanyane.I am currently a college student enrolling at St. Francis, bringing with me a blend of academic knowledge and practical experience. Alongside my studies, I manage my own business, where I have developed a strong foundation in entrepreneurship, customer service, and operational management. My previous employment at a Shell gas station provided me with firsthand experience in the retail and service industry, equipping me with valuable insights into daily operations, customer interactions, and team coordination.

What I Can Offer

1. Entrepreneurial Mindset

- Running my own business has honed my ability to identify opportunities, solve problems creatively, and manage resources efficiently. I bring a proactive approach to any role, constantly seeking ways to improve processes and outcomes.

2. Practical Experience

- My tenure at Shell has familiarized me with the intricacies of gas station operations, from fuel inventory management to ensuring exceptional customer service. I understand the importance of maintaining a clean and safe environment for both customers and staff.

3. Customer-Centric Approach

- With experience in both my business and at Shell, I prioritize delivering top-notch customer service. I am adept at handling customer inquiries, resolving issues promptly, and creating a welcoming atmosphere.

4. Operational Efficiency

- My background includes managing day-to-day operations, from overseeing inventory to coordinating staff schedules. I am skilled at ensuring that operations run smoothly and efficiently, minimizing downtime and maximizing productivity.

5. Adaptability and Learning

- Balancing college, my business, and past employment has taught me to adapt quickly to new challenges and environments. I am eager to learn and apply new skills, making me a versatile and reliable team member.

6. Team Collaboration

- Working in various settings has emphasized the importance of teamwork and effective communication. I excel in collaborative environments, contributing positively and helping to achieve common goals.

With a strong blend of academic pursuits, entrepreneurial experience, and practical skills from my previous role at Shell, I am well-prepared to contribute effectively in any position.

Overview

1
1
year of professional experience

Work History

Service Advisor

Shell Station
Gaborone, BW
01.2021 - 01.2022
  • Customer Service
  • - Provide exceptional customer service, addressing inquiries and resolving issues promptly.
  • - Ensure a positive customer experience by maintaining a clean and well-organized service area.
  • Operations Management
  • - Assist in overseeing daily operations, including fuel inventory management, merchandise stocking, and cash handling.
  • - Monitor and maintain station equipment, ensuring it is in good working condition.
  • 3. Staff Coordination- Support the Service Manager in scheduling and supervising staff to ensure efficient station operations.
  • - Assist in training new employees on customer service protocols, safety procedures, and operational tasks.
  • 4. Sales and Promotions
  • - Promote Shell’s products and services, including fuel, lubricants, and convenience store items.
  • - Implement promotional activities and track their effectiveness in boosting sales.
  • 5. Health, Safety, and Compliance
  • - Ensure adherence to health and safety regulations, maintaining a safe environment for customers and staff.
  • - Assist in conducting regular safety audits and compliance checks
  • - High school diploma or equivalent; further education in business or management is a plus.
  • - Strong interpersonal and communication skills.
  • - Ability to work in a fast-paced environment and handle multiple tasks.
  • - Basic knowledge of retail operations and customer service principles.
  • - Willingness to learn and adapt to new responsibilities

Education

Bachelor of Science - Finance

St. Francis College
05-2026

Skills

  • Service Estimates
  • Quality Control
  • Data Entry
  • Customer Service
  • Documentation And Reporting
  • Price Quoting
  • Service Recommendations

Timeline

Service Advisor

Shell Station
01.2021 - 01.2022

Bachelor of Science - Finance

St. Francis College
Kgosi Komanyane