Diligent Human Resources Professional with comprehensive experience in managing all facets of human resources functions including recruitment, employee relations, and compliance. Demonstrated success in fostering positive work environment and implementing effective HR policies that support organizational goals. Proven ability to leverage communication and conflict resolution skills to enhance team dynamics and drive employee engagement
Overview
17
17
years of professional experience
Work History
Pre-Onboarding Coordinator
Associated Catholic Charities
10.2023 - Current
Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
Put together employee files and collected required digital or physical information to meet requirements.
Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
Analyzed feedback from new hires to refine and enhance onboarding experience continually.
Oversaw the successful completion of all pre-onboarding requirements for 30+ new employees at a time.
Maintained the integrity of the pre-onboarding process by complying with all recruitment policies and procedures, maintaining compliance, and confidentiality.
Utilizes the UKG Onboarding and Reporting modules to administer accurate and timely HR data
Used reports and Excel tracking to maintain new hire status information to keep Hiring Managers and HR informed regarding new hire status: Updated and reconciled data as required to ensure information is current and accurate.
Continuously evaluated the onboarding process to ensure consistency, thoroughness, and efficiency of the process in the interest of creating a seamless, easy, and positive process for the new employee.
Scheduled and coordinated New Employee Orientation, either in-person or virtual for all new employees.
Collaborated with other HR colleagues for alignment and knowledge sharing.
Human Resources Manager
AFS/ConsumerLink
08.2019 - 05.2023
Partnered with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning
Provided support and guidance to management, and other staff when complex, specialized, and sensitive questions and issues arose
Managed the talent acquisition process, which included recruitment, interviewing; collaborating with departmental managers to understand skills and competencies required for openings
Analyzed trends in compensation and benefits; researched and proposed competitive base and incentive pay programs to ensure the organization attracted and retained top talent
Created learning and development programs and initiatives that provided professional development opportunities for employees
Oversaw employee disciplinary meetings, terminations, and investigations
Maintained compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviewed policies and practices to maintain compliance
Maintained knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
Oversaw performance management
Developed and maintained organization policies and procedures, including the Employee Handbook
Managed payroll, onboarding, and PTO within HRIS system
Facilitated employee engagement
Managed employee relations within the organization
Human Resources Coordinator
Leading By Example
11.2018 - 08.2019
Attracted qualified candidates by placing job advertisements and attending job fairs
Created and maintained school-based relationships for recruitment purposes
Facilitated individual and group interviews
Facilitated new hire process including background checks, reference checks, and education verification
Processed all new hire paperwork-including tax forms and I9s
Assisted in developing the organization's employee handbook
Developed, utilized, and maintained an applicant tracking system
Proposed, developed, and scheduled training
Planned morale boosting and retention activities
Ensured the organization was compliant with federal and state law, and accrediting bodies
Maintained personnel files
Participated in annual self-audits, as well as audits from outside bodies
Developed and implemented policies and procedures
Administered benefits programs
Tracked and monitored utilization of employee PTO
Facilitated requests for FMLA
Assisted with employee reviews
Assisted with employee progressive discipline
Managed and responded to staff concerns
Intake Specialist
Anne Arundel Workforce Development Corporation
03.2016 - 11.2018
Designed, evaluated, recommended, and approved changes of forms and reports
File management; ensured protection / confidentiality of client records; conducted internal audits to ensure regulatory compliance
Successfully streamlined eligibility process, eliminating 100% of client backlog and increasing the number of clients enrolled monthly, resulting in corporate metric compliance
Assisted in developing Standard Operating Procedures (SOP) for the Workforce Innovation and Opportunity Act (WIOA) Initiative
Trained employees on compliance related topics, policies, and procedures
Interviewed 25+ job seekers monthly to verify documents and determine eligibility status
Facilitated monthly orientations for 20+ job seekers to explain employment services and programmatic requirements
Collaborated with partner agencies to develop best practices- Department of Labor and Licensing, Division of Rehabilitative Services, Anne Arundel Community College
Director of Intensive Residential Programs at Catholic Charities Family and Community ServicesDirector of Intensive Residential Programs at Catholic Charities Family and Community Services