Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Khadasia Frazier

Khadasia Frazier

Yemassee,SC

Summary

Compassionate Assistant Teacher with a track record of high productivity and efficiency. Skilled in classroom management, curriculum development, and student engagement. Excellent communication, adaptability, and patience. Creates positive learning environments and fosters educational growth.

Organized and efficient Patient Service representative in healthcare with a commitment to patient advocacy and education. A skilled coordinator of busy offices who maintains professionalism in stressful situations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Teacher

LCAA
Walterboro, SC
11.2019 - Current
  • Participated in professional development workshops related to teaching strategies.
  • Collaborated with other staff members to ensure student success.
  • Collaborated with other staff members to develop strategies for improving student performance.
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Helped maintain a safe and orderly learning environment.
  • Promoted a cooperative learning environment that encourages collaboration among students.
  • Created weekly newsletters for parents detailing upcoming events and activities.
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
  • Created calm and disciplined classroom environment to improve student focus.
  • Maintained safe, educational environment for students during learning and free play time.
  • Arranged age-appropriate activities to help children develop interests and talents.
  • Participated in parent-teacher conferences to discuss children's development and progress.
  • Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
  • Built and strengthened positive relationships with students, parents and teaching staff.

Member Service Representative

VirtualPBX
04.2018 - 07.2019
  • Enhanced customer service satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Built rapport with members by engaging in genuine conversation and demonstrating a commitment to their financial well-being.

Healthcare Customer Service Representative

Virtual
04.2016 - 02.2018
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Streamlined appointment scheduling for increased patient convenience and reduced wait times.
  • Facilitate smooth communication between patients, insurance companies, and medical staff for seamless coordination of care.

Education

High School Diploma -

Wade Hampton High School
Hampton, SC
06-2013

Skills

  • Classroom restocking
  • Lesson Plan Implementation
  • Faculty Collaboration
  • Individualized Instruction
  • Small Group Instruction
  • Skills Development
  • Sales force
  • Customer Acquisition Strategies
  • Patent Confidentiality
  • Empathy and Compassion
  • HIPAA Compliance
  • Follow-Up Skills
  • Professional Development

Certification

  • CPR Certified

Timeline

Assistant Teacher

LCAA
11.2019 - Current

Member Service Representative

VirtualPBX
04.2018 - 07.2019

Healthcare Customer Service Representative

Virtual
04.2016 - 02.2018

High School Diploma -

Wade Hampton High School

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Khadasia Frazier