Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Roles And Responsibilities
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Khaden Lower

Portland

Summary

Marketing Specialist with nearly five years of experience in driving brand awareness and revenue growth through strategic campaigns and B2B collaborations, I brought upwards of 1.5 million dollars in lead generation to my previous employer. Proficient in e-commerce optimization, social media strategy, and enhancing customer engagement. I've worked in customer facing roles for a significant portion of my professional career and have come to pride myself on my customer service skills and outlook. I built my own company from the ground up, and now that it is in a healthy and steady place, I have taken a step back to work with my passions. I love sharing my knowledge with others while learning more myself, and working alongside a team of like-minded individuals.

Overview

4
4
years of professional experience

Work History

Marketing Manager

Waterproof Decks of Oregon
05.2024 - 06.2025
  • Led marketing campaigns, boosting brand awareness and driving measurable customer engagement.
  • Developed strategic plans resulting in significant revenue growth and market share expansion.
  • Collaborated with cross-functional teams to optimize marketing processes and improve efficiency.
  • Managed B2B connections, allowing smooth cross-company advertising campaigns.
  • Directed TV ads and managed TV campaigns.
  • Rebuilt and optimized the website for SEO rankings and user friendliness.

Barista

Black Rock Coffee Bar
10.2022 - 05.2024
  • Crafted quality drinks, enhancing customer satisfaction and loyalty.
  • Managed inventory, ensuring optimal stock levels and reducing waste.
  • Collaborated with the team to streamline operations, improving service speed.
  • Resolved customer issues promptly, maintaining a positive store atmosphere.
  • Trained new employees to follow company policy and make drinks with speed, quality, and efficiency.

Front End Associate

Growers Outlet
04.2021 - 09.2022
  • Assisted customers with purchases, enhancing satisfaction and boosting sales through attentive service.
  • Managed cash register operations, ensuring accurate transactions and efficient checkout processes.
  • Resolved customer inquiries promptly, creating a welcoming environment and repeat business.
  • Implemented inventory checks, reducing stock discrepancies and improving product availability.
  • Handled outside operations during seasonal business (christmas tree lot, corn maze, etc).

Education

Certificate of Business Management -

Mt. Hood Community College
Gresham, OR
01.2024

Diploma - undefined

Metro East Web Academy
Gresham, OR
06.2023

Skills

  • E-commerce Optimization
  • Social Media Strategy
  • Content Creation
  • Customer Service
  • Gear Knowledge
  • Customer relationship management (CRM)
  • Friendly, positive attitude

Accomplishments

  • Graduated with honors for dual enrollment, and recognized for my work in peer mentoring for young men and women who struggled academically.
  • Received the dean's honor roll award and recognition for my small business growth skills.

Timeline

Marketing Manager

Waterproof Decks of Oregon
05.2024 - 06.2025

Barista

Black Rock Coffee Bar
10.2022 - 05.2024

Front End Associate

Growers Outlet
04.2021 - 09.2022

Diploma - undefined

Metro East Web Academy

Certificate of Business Management -

Mt. Hood Community College

Roles And Responsibilities

  • Led marketing campaigns, boosting brand awareness and driving measurable customer engagement.
  • Developed strategic plans resulting in significant revenue growth and market share expansion.
  • Collaborated with cross-functional teams to optimize marketing processes and improve efficiency.
  • Managed B2B connections, allowing smooth cross-company advertising campaigns.
  • Directed TV ads and managed TV campaigns.
  • Rebuilt and optimized the website for SEO rankings and user friendliness.
  • Crafted quality drinks, enhancing customer satisfaction and loyalty.
  • Managed inventory, ensuring optimal stock levels and reducing waste.
  • Collaborated with the team to streamline operations, improving service speed.
  • Resolved customer issues promptly, maintaining a positive store atmosphere.
  • Trained new employees to follow company policy and make drinks with speed, quality, and efficiency.
  • Assisted customers with purchases, enhancing satisfaction and boosting sales through attentive service.
  • Managed cash register operations, ensuring accurate transactions and efficient checkout processes.
  • Resolved customer inquiries promptly, creating a welcoming environment and repeat business.
  • Implemented inventory checks, reducing stock discrepancies and improving product availability.
  • Handled outside operations during seasonal business (Christmas tree lot, corn maze, etc).