IT Tech
KHADER ADAM
MetroLine — Administrator
Doha
9
years of professional experience
I aim to obtain a position that allows me to effectively utilize my experience and skills while contributing to the achievement of the organization's goals with high efficiency and quality. I strive for continuous professional and personal development and am committed to upholding strong ethical and professional values within a work environment that encourages learning and innovation. I also seek to enhance my leadership, organizational, and communication skills, adapt to various challenges and work conditions, and contribute to the overall success and growth of the organization.
Work History
AWS Cloud Engineer
10 Months- Designed and implemented scalable cloud architectures using AWS services.
- Automated deployment processes with Infrastructure as Code (IaC) tools like CloudFormation and Terraform.
- Collaborated on security best practices for AWS environments, ensuring compliance with industry standards.
- Optimized cloud resource utilization, leading to cost reductions and improved performance metrics.
- Mentored junior engineers on cloud technologies and AWS service offerings to enhance team capabilities.
- Conducted regular system audits to identify vulnerabilities and implement remediation strategies promptly.
- Developed monitoring solutions using CloudWatch to ensure high availability and reliability of applications.
- Led cross-functional projects focused on migrating legacy systems to AWS, improving operational efficiency significantly.
- Trained junior engineers on best practices for working within an AWS environment, promoting skill development across the team.
Network Engineer
3 Years 3 Months- Designed and implemented robust network solutions to enhance system performance and reliability.
- Monitored network traffic and resolved connectivity issues to ensure optimal operations.
- Collaborated with cross-functional teams to align network strategies with business objectives.
- Led troubleshooting efforts for complex network problems, improving response times and service quality.
Network Systems Administrator
2 Years 4 Months- Handled administrative duties, documentation, and daily operational support.
- Ensured smooth workflow and assisted management in coordinating staff schedules.
- Managed office supplies inventory, ensuring availability and organization for smooth operations.
- Streamlined document management processes, enhancing retrieval efficiency and reducing processing time.
- Implemented filing system upgrades, increasing accessibility of important documents by 30%.
- Developed training materials for new hires, contributing to onboarding process improvements.
- Assisted in scheduling meetings and coordinating travel arrangements for senior staff members.
IT Support Technician
2 Years- Provided technical support to staff, resolving hardware and software issues.
- Managed IT inventory and system upgrades.
- Conducted user training sessions and collaborated with cross-functional teams.
- Configured and maintained computers, printers, and networking equipment.
- Installed and configured operating systems and applications.
- Managed high levels of call flow and responded to technical support needs.
- Installed, configured and maintained computer systems and network connections.
- Exceeded customer satisfaction targets with prompt response times and thorough issue resolution.
Education
Bachelor of Science - Pharmacy
Skills
Team leadership
Communication excellence
Task prioritization
Analytical problem solving
Process improvement
Time management
Project plaTeam leadership
Training & Development
Attention to detail
Problem solving
Communication excellence
Task prioritization
Analytical problem solving
Process improvement
Time management
Project planningnning
Handling complaints
Handling inquiries
Administration
IT literacy
Network troubleshooting
System administration
Languages
Arabic
English
Somali
Tagalog
Personal Information
Nationality: British
It Certifications
- CompTIA Network
- CompTIA Security
- AWS Cloud Practitioner
Timeline
AWS Cloud Engineer
MetroLine — Administrator
10.2024 - 08.2025Read More
Network Engineer
Densure Holdings Inc.
06.2021 - 09.2024Read More
Network Systems Administrator
Densure Holdings Inc.
02.2019 - 06.2021Read More
IT Support Technician
Densure Holdings Inc.
01.2017 - 01.2019Read More
World City College
Bachelor of Science from Pharmacy
Read More