Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Supervisor
Hyatt Place Khathmandu
Kathmandu, Nepal
02.2013 - 04.2015
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Tracked progress on projects and provided timely feedback to staff members.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Created new strategies for improving customer service standards within the organization.
Directed and supervised team of 15 employees in daily operations.
Negotiated with vendors and suppliers to secure advantageous terms and pricing.
Office Administrative Assistant
Qatar, Aljazira Manpower Supply LLC
Qatar, Qatar
09.2010 - 07.2012
Performed administrative duties such as photocopying, faxing documents and mailing packages.
Organized and maintained filing systems, both paper and electronic.
Collected data from various sources to create accurate financial statements on a monthly basis.
Set up new hire paperwork according to company standards.
Managed employee records including payroll information, attendance tracking, vacation time requests.
Provided support to other departments by completing clerical tasks as needed.
Supervisor of Operations
JCPenney Logistics Center
Columbus, 43
Created cost effective meal plans that met customer requirements.
Developed systems to reduce waste and improve efficiency in the kitchen.
Developed plans for reorganizing storage areas as necessary based on product volume changes.
Coordinated with other departments to ensure smooth flow of materials.
Conducted training sessions for new employees on proper use of equipment and safety protocols.
Created strategies for improving operational efficiencies in the warehouse.
Ensured appropriate staffing levels to meet production demands.
Managed daily cycle counts to maintain accurate inventory levels at all times.
Maintained and updated inventory records accurately.
Ensured compliance with local regulations related to health and safety standards.
Performed regular inspections of equipment, facilities, and personnel safety practices.
Provided leadership to motivate staff members to achieve performance goals.
Monitored warehouse operations to ensure accuracy and efficiency.
Identified process improvement opportunities within the warehouse environment.
Enforced company policies related to employee conduct in the workplace.
Assisted with scheduling shipments and deliveries according to customer requirements.
Directed receiving, warehousing, distribution and maintenance services.
Developed and implemented safety policies and procedures for the warehouse team.
Evaluated existing processes for cost savings opportunities.
Addressed any problems that may arise during day-to-day operations in a timely manner.
Enforced strict safety procedures and protocols through successful management of warehouse team members.
Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
Established and maintained good relations with customers, vendors, and transport companies.
Supervised scheduling for freight and package shipments and managed return and transfer procedures.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Reconciled daily inventory in warehouse management system for tens of thousands of SKUs.
Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
Developed weekly schedules for warehouse employees.
Collected stock location orders and printed requests to maintain inventory control.
Compiled, sorted and filed records of product orders, business transactions, and other activities.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Monitored processing equipment and machinery for proper start-up, operation and shut down.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Provided information to shipping and receiving personnel regarding inventory stock.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
Informed upper management or department heads of items loaded or problems encountered.
Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
Estimated project materials, time and staffing requirements based on work orders and job specifications.
Prepared and led staff training and instruction.
Assessed job sites to determine work needed.
Monitored workers and reviewed completed work for proper performance.
Reported employee time, job expenses and inspections results in work records.
Education
Bachelor of Arts -
Mechi Multipal Campus
Nepal
09-2009
Skills
Staff Management
Data Analytics
Business Development
Schedule development
Inventory Control
Process Improvement
Strategic Planning
Financial Management
Staff Development
Policy Enforcement
Operations Management
Custom
Good work ethic wants to work cooperatively, punctual with positive attitude, friendly disposition, self-starter and self-motivated. Seeking a responsible job with an opportunity for professional challenges.
To enhance my professional skills in dynamic and fast paced workplace.
To solve problems in an effective/creative manner in challenging position.
Finally, I will utilize my work ability to enhance the growth of a company or institution and serve for the satisfaction of the employee and the customers.
Area Sales Manager at Hyatt Place New York City/Times Square & Hyatt Place ChelseaArea Sales Manager at Hyatt Place New York City/Times Square & Hyatt Place Chelsea
Area Sales Manager at Hyatt Place New York City/Times Square & Hyatt Place ChelseaArea Sales Manager at Hyatt Place New York City/Times Square & Hyatt Place Chelsea