Khadija Duffy
Jonesboro
Summary
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals. Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings. Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in managment role.
Overview
15
15
years of professional experience
Work History
Childcare Director
Bright Stars Primary Learning Academy
12.2018 - 09.2024
- Engaged with parents and families to build positive relationships for children to thrive.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
Floor Lead
Pvh Corp. De
04.2015 - 10.2018
- Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
- Developed employee schedules, balancing individual preferences while meeting the operational needs of the business effectively.
- Resolved conflicts between employees professionally, fostering a positive working environment that encouraged collaboration rather than competition.
- Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
- Streamlined communication among staff members by developing a clear chain of command system.
- Assisted in hiring new staff members, participating in interviews and providing input on candidate selection decisions.
Manager
White Castle
01.2010 - 03.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
Associate of Science -
Rasmussen College
Lake Elmo, MN06.2024
Skills
- Staff hiring
- Staff management
- Professional ethics
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Childcare Director
Bright Stars Primary Learning Academy
12.2018 - 09.2024
Floor Lead
Pvh Corp. De
04.2015 - 10.2018
Manager
White Castle
01.2010 - 03.2014
Associate of Science -
Rasmussen College
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