Dedicated Child Development Professional with over 8 years of experience supporting children and families. Expertise in child development, classroom management, and family engagement, along with a proven ability to create safe learning environments. Collaborative team member skilled in maintaining documentation and fostering children's social and emotional growth. Bilingual in English and Somali.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Case Manager
Arizona Department of Child Safety (DCS)
Phoenix
02.2025 - Current
Conducted detailed client intake assessments while collecting and verifying documentation and eligibility information.
Maintained accurate case records and documentation in electronic systems, ensuring compliance with reporting requirements and facilitating effective case management.
Coordinated services among families, healthcare providers, and community organizations to align resources with client needs and enhance service delivery.
Communicated with multiple service providers to ensure timely follow-up and continuity of care.
Managed high caseload efficiently, prioritizing organization and attention to detail to support timely client interventions.
Utilized Epic EMR and scheduling systems to review client records, document services, and coordinate appointments.
Phoenix, USA
Caregiver/Client Support Specialist
North Eastern Services
Salt Lake City
02.2016 - 07.2022
Delivered daily client support, ensuring comprehensive service documentation.
Coordinated client appointments and transportation for medical services, enhancing access to care.
Collaborated with healthcare professionals to address client needs and refine care plans.
Maintained accurate records and followed confidentiality and compliance guidelines.
Salt Lake City, USA
Caregiver
Arizona MENTOR
Tucson
11.2021 - 04.2022
Developed and implemented individualized care plans for each client.
Supported clients in daily living activities and personal hygiene routines to promote independence and dignity.
Provided compassionate care and support to individuals with developmental disabilities.
Ensured safe, clean environment for clients, contributing to their overall well-being.
Maintained a clean and well-organized environment for client happiness and safety.
Kids program teacher
Housing Connect
Salt Lake City
06.2016 - 08.2019
Created engaging lesson plans tailored to meet needs of diverse student populations.
Led group discussions that fostered critical thinking and collaboration among students.
Organized educational workshops that connected community resources with student learning.
Early Childhood Educator
East side preschool
Salt Lake City
07.2017 - 06.2018
Developed lesson plans that enhanced children's cognitive and social skills.
Implemented activities that strengthened teamwork and cooperation among students.
Conducted assessments to identify children's developmental progress and tailor learning strategies.
Education
Bachelor of Science - Family, Community, and Human Development
University of Utah
Salt Lake City, UT
08.2018 - 05.2021
Skills
Child Observation & Assessment
Documentation & Record Keeping
Family Engagement & Communication
Conflict Resolution
Safety compliance
Positive Behavior Guidance
Developmentally Appropriate Practices
Curriculum planning
Classroom Management
Infant & Toddler Care
Early Childhood Development
Team Collaboration
Cultural Competency
Microsoft Office (Word, Excel, Outlook)
Child Supervision
Timeline
Case Manager
Arizona Department of Child Safety (DCS)
02.2025 - Current
Caregiver
Arizona MENTOR
11.2021 - 04.2022
Bachelor of Science - Family, Community, and Human Development