Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Khadija Mebarki

Summary

Versatile management professional with expertise in team leadership, project management, and financial oversight, looking for an opportunity as Assistant General Manager to implement best practices and optimize resources. Skilled Assistant General Manager with background in overseeing daily operations, managing team members, and enhancing productivity. Strong leadership abilities, customer service skills, and strategic planning knowledge are key strengths. Previous role resulted in increased operational efficiency and improved team performance. Committed to fostering positive work environments and driving business success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Tatte Bakery & Cafe
06.2024 - Current
  • Managed daily operations and staff supervision to ensure optimal productivity and customer satisfaction
  • Coordinated training programs for new employees enhancing team performance and engagement
  • Ensured compliance with company policies and local regulations, maintaining operational integrity and safety standards
  • Oversaw budget management, reducing costs by 15% while maintaining quality
  • Coordinated regular audits and assisted in maintaining accurate inventory records using ERP software
  • Resolved inventory discrepancies by conducting root cause analysis and implementing corrective actions
  • Developed and maintained an efficient order processing system
  • Conducted regular audits of cash drawers to ensure accuracy and prevent theft or loss
  • Managed variance analysis for both food and labor costs, comparing actual expenses with theoretical forecasts to identify discrepancies and recommend corrective actions
  • Collaborated with restaurant leadership to create and maintain accurate sales forecasts, ensuring sufficient staff and inventory to meet earned revenue goals
  • Recruit, hire, onboard, and train staff to deliver outstanding customer service and align with company values

Assistant General Manager

Vigilante Coffee Company
07.2020 - 06.2024
  • Delivered exceptional customer experiences by providing courteous and attentive service, addressing customer needs, and concerns promptly.
  • Proficiently managed inventory and placed product orders to maintain stock levels to ensure the café was fully stocked with necessary supplies
  • Oversaw daily operations, ensuring compliance with company policies and procedures
  • Conducted performance evaluations and provided constructive feedback to team members
  • Created a positive working environment by fostering employee engagement and addressing team concerns promptly.
  • Maintained high standards of cleanliness and food safety in compliance with local health regulations

Lead Barista

Le Bon Cafe
06.2018 - 02.2020
  • Provided exceptional customer service in a fast-paced coffee shop environment
  • Operated espresso machines and brewed coffee to ensure consistent quality
  • Managed cash register operations, including processing transactions and handling cash
  • Maintained cleanliness and organization of the workspace, adhering to health and safety guidelines
  • Developed strong knowledge of coffee varieties and brewing techniques
  • Assisted in inventory management by restocking supplies and monitoring product freshness

Education

Business Administration -

University of Maryland Global Campus
12-2026

Skills

  • Communication
  • Leadership
  • Problem Solving
  • Customer Service
  • Team Development
  • Time Management
  • Conflict Resolution
  • Financial Management
  • Budget management
  • Sales forecasting
  • Problem resolution

Certification

  • ServSafe: Food Protection Manager Certification
  • ServSafe Allergens Online Course

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Arabic
Limited

Timeline

Assistant General Manager

Tatte Bakery & Cafe
06.2024 - Current

Assistant General Manager

Vigilante Coffee Company
07.2020 - 06.2024

Lead Barista

Le Bon Cafe
06.2018 - 02.2020

Business Administration -

University of Maryland Global Campus

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