Khadijah Chaney
Chicago,IL
Summary
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clerk
USPS
11.2019 - 05.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Optimized space utilization within the warehouse through strategic reorganization of products based on size, weight, and demand patterns.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
- Simplified shipping and receiving processes for improved workflow.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Customer Service
Mariano's
05.2018 - 05.2019
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.
- Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
- Delivered prompt service to prioritize customer needs.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
Warehouse Team Member
Amazon
12.2017 - 05.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in reducing order processing times through effective use of warehouse equipment and technology.
- Contributed to the achievement of company goals by consistently meeting or exceeding performance targets in various warehouse operations.
- Provided support during high-volume periods, adjusting schedules and priorities to ensure all orders were processed on time.
- Demonstrated flexibility and adaptability by readily taking on additional responsibilities during peak seasons or as needed to support overall team performance.
Education
High School Diploma -
Perspective's High School of Technology
8131 S May 05-2018
Skills
- Mail handling
- Processing mail
- Quality Management
- Mail Sorting
- Point of sale operation
- Supply tracking
- Multitasking Abilities
- Customer Communication
- Organizational Skills
- Customer Service
- Outgoing Mail Preparation
Certification
- ServSafe Food Handler's Certification
- Adobe Certified Associate in Graphic Design & Illustration Using Adobe Illustrator- Adobe.
Timeline
Clerk
USPS
11.2019 - 05.2024
Customer Service
Mariano's
05.2018 - 05.2019
Warehouse Team Member
Amazon
12.2017 - 05.2018
High School Diploma -
Perspective's High School of Technology