Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
Generic

Khadijah Murphy

Columbus,OH

Summary

Accomplished logistics professional with extensive experience at Amazon, mastering roles from Ship Clerk to DEA and Learning Ambassador. Excelled in enhancing operational efficiency and training associates, leveraging skills in freight forwarding and effective communication. Demonstrated exceptional ability to meet critical deadlines and improve team competency, ensuring seamless shipping operations and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Ship Clerk

Amazon
Columbus, OH
10.2023 - Current
  • Directed tasks at the clerk desk to promote secure, seamless operations. I coordinated trailer tasks effectively to guarantee continuous workflow. Also supported coworkers during high-demand periods. Guaranteed seamless fulfillment of customer orders by ensuring enough trailers in the yard.

TDR

Amazon
Columbus, OH
07.2023 - Current
  • As TDR, I ensure trailers are opened and prepared promptly, meeting both SDT and CPT load deadlines. I coordinate and monitor trailer readiness throughout the process, ensuring that all loads are secured and closed on time.

Process Guide (PG)

Amazon
Columbus, OH
08.2022 - Current
  • As PG, I stepped up to fulfill Process Assistant duties, managing operational tasks and ensuring timely order fulfillment. I frequently handled shift coverage and oversaw floor operations during the absence of two Process Assistants for several months. In this role, I provided support to team members, supervising dock operations and ensuring smooth workflow. Additionally, I facilitated efficient onboarding by coaching and mentoring new Process Assistants, ensuring they were prepared to meet operational standards.

DEA

Amazon
Columbus, OH
07.2022 - Current
  • As DEA, I track and monitor the movement of packages within the facility to ensure they are processed efficiently and loaded onto trailers in accordance with CPT deadlines. I coordinate with team members to verify that all items are properly scanned and documented before departure. By analyzing timelines and addressing any delays, I take proactive measures to keep shipments on schedule. This ultimately ensure that packages are delivered to customers as planned.

Learning Ambassador

Amazon
Columbus, OH
04.2022 - Current
  • I upheld high standards of training for new associates on the Ship Dock, emphasizing standard work, quality, and safety protocols. I delivered comprehensive training to associates for key roles, including DEA, Process Assistant and Ship Clerk. Additionally, I continue learning by actively participating in further education and encouraging associates to enhance their skills and knowledge.

Education

High School Diploma -

Bloom Trail High School
Chicago Heights, IL
05-2012

Some College (No Degree) - Criminal Justice

Prairie State College
Chicago Heights, IL

Skills

  • Shipping procedures
  • Freight forwarding
  • Warehouse operations
  • Customs regulations
  • Load planning
  • International shipping
  • Heavy lifting
  • Effective communication
  • Safety procedures
  • Time management
  • Shipment tracking
  • Microsoft Office Suite

Languages

English
Professional

Accomplishments

  • National Honor Society

Affiliations

  • I enjoy staying active and engaged in various aspects of life. I’m always eager to learn new tools and skills, and as I master them, I love passing that knowledge on to others. Teaching and helping those around me is something I’m passionate about, and I take pride in supporting others' growth and development.

References

References available upon request.

Timeline

Ship Clerk

Amazon
10.2023 - Current

TDR

Amazon
07.2023 - Current

Process Guide (PG)

Amazon
08.2022 - Current

DEA

Amazon
07.2022 - Current

Learning Ambassador

Amazon
04.2022 - Current

High School Diploma -

Bloom Trail High School

Some College (No Degree) - Criminal Justice

Prairie State College

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Khadijah Murphy