Khadijah Priest
Saint Pauls,NC
Summary
Skilled at providing exceptional customer service, supporting sales needs and merchandising products. Excellent teamwork and communication strengths.
Overview
11
11
years of professional experience
Work History
Active Duty Military Service Member
United States Air Force
06.2014 - 03.2022
- Establishes operating procedures
- Inspects facilities, food preparation, storage area
- Supervises shifts and personnel, ensures contractor compliance in food service contract operation
- Prepares and cooks food items daily for 300+ Airmen/ civilians
- Held various positions such as shift leader and first cook
- Setup Serving lines, garnished food items and apply food protection and sanitation measurements
- Lead team members on effective methods, operations and procedures
- Selected as Hennessey Travelers for Langley Air Force Base
- Frontline contact with customers, performed front desk operations
- Performed daily maintenance, safety inspections and cleaning established by schedule and checklist
- Maintained a safe working environment to reduce the risk of injury and accidents
- Conducted detailed analyses of intelligence data, contributing to informed decision-making processes.
- Increased morale by fostering a supportive work environment and recognizing individual achievements.
- Achieved mission success, effectively coordinating resources and personnel in high-pressure situations.
Sales Service Representative
Cintas
01.2024 - Current
- Work to build rapport with key decision makers, solve problems utilizing appropriate measures and ensuring quality standards are met
- Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
- Enhanced client retention by providing exceptional customer service and promptly resolving issues.
- Achieved sales targets consistently by applying effective sales strategies and techniques.
- Increased sales revenue by effectively managing customer relationships and addressing their needs.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Actively sought out opportunities for cross-selling or upselling within existing accounts, maximizing overall revenue generation from each relationship.
- Delivered prompt service to prioritize customer needs.
Delivery Driver
FedEx Ground
12.2020 - 03.2024
- Delivered 100+ packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Package Handler
FedEx Ground
10.2018 - 12.2020
- Followed safety regulations maintain a safe to work environment while loading 4 trucks over 500 packages per sort
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Judicial Administrative Assistant Intern
District Court Judges Office
08.2020 - 11.2020
- Independently Provided clerical and legal support
- Performed administrative support by answering phones, using email printer and fax
- Ensured paperwork was completed, sorted and filed correctly
- Addressed and mailed 50 appropriate letters
- Worked effectively with the team to ensure customers received the correct resources
- Reviewed schedules to ensure no scheduling conflicts and personnel were in the correct locations
- Prepared and edited documents and reports for quality and accuracy.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
Front End Cashier
Lowe's Companies, Inc
08.2013 - 05.2014
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Approached every question or concern with calm and level-headed approach.
- Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
Education
Bachelor of Science - Healthcare Administration
Fayetteville State University
Fayetteville, NORTH CAROLINA12.2020
Associates - Hospitality and Fitness Management
Community College of The Air Force
Montgomery, AL12.2016
Skills
- Customer Service
- Kitchen Experience
- Supervisory Skills
- Coaching
- Leadership
- Microsoft Office
- Organization
- Contact follow-up
- Teamwork
- Problem-solving skills
Additionalinformation - Militaryservice
United States Air Force, 06/01/14, 03/01/22
Timeline
Sales Service Representative
Cintas
01.2024 - Current
Delivery Driver
FedEx Ground
12.2020 - 03.2024
Judicial Administrative Assistant Intern
District Court Judges Office
08.2020 - 11.2020
Package Handler
FedEx Ground
10.2018 - 12.2020
Active Duty Military Service Member
United States Air Force
06.2014 - 03.2022
Front End Cashier
Lowe's Companies, Inc
08.2013 - 05.2014
Bachelor of Science - Healthcare Administration
Fayetteville State University
Associates - Hospitality and Fitness Management
Community College of The Air Force
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