Khadijah Rice
Newport News,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Shipbuilder
Huntington Ingalls Industries
08.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
Customer Service Representative
Maximus
02.2019 - 04.2019
- Assisting callers with finishing online Medicaid applications
- Completing daily electronic call logs
- Filling out timesheet using an internal computerized system
- Adhering to Federal and State privacy procedures such as HIPPA
Customer Service Representative
Walmart
04.2017 - 02.2019
- Worked as a cashier, self checkout host and asset protection host
- Provided a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing and totaling customer's purchases
- Providing exceptional customer service while handling returns, answering questions about merchandise, store policies and ongoing promotions in a fast paced environment
- Occasionally assist sales and stock associates with task during the slow hours
- Provide light housekeeping around the store when needed
Cashier
Food Lion
08.2012 - 11.2014
- Resolves customer issues and answers questions professionally
- Processes return transactions
- Discounts phased by redeeming customer's coupons
- Collects payments by accepting cash, check, or charge payments from customers and make change for cash customers
- Balances cash drawer by counting cash at beginning and end of work shift
- Maintains checkout operations by following policies and procedure and reporting needed changes
- Maintains safe and clean working environment by complying with procedures, rules, and regulations
Education
High School Diploma -
Lancaster High School
Lancaster, VA06.2012
Skills
- Flexible and Adaptable
- Organization and Time Management
- Remote Office Availability
- Good Telephone Etiquette
- Problem-Solving
- Teamwork and Collaboration
- Microsoft Word
- Time Management
Timeline
Shipbuilder
Huntington Ingalls Industries
08.2022 - Current
Customer Service Representative
Maximus
02.2019 - 04.2019
Customer Service Representative
Walmart
04.2017 - 02.2019
Cashier
Food Lion
08.2012 - 11.2014
High School Diploma -
Lancaster High School
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