khadijah Tahiru
Tamale,Ghana
Summary
Customer-driven Flight Attendant with dynamic safety and service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness. Accomplished Flight Attendant offering over three years in international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Accomplished professional trained in safety procedures for aviation industry. Effectively handles all types of situations and remains calm under pressure. Experienced Cabin Crew member with background providing outstanding customer service to travellers.
Overview
3
3
years of professional experience
Work history
cabin crew premium class
Qatar Airways
Doha, Qatar
08.2023 - Current
- Served food and beverages passengers in flight, consistently complying with airline health and safety standards.
- Greeted passengers upon boarding and exiting aircraft.
- Participated in pre-flight meetings to comprehend duty and position of flight attendants during flight.
- Followed company regulations and rules to promote a safe environment for travellers and employees.
- Conducted pre-flight aircraft checks, verifying placement and proper working order to maintain the highest levels of on-board security.
- Ensured smooth running of the cabin, serving as a facilitator between cabin crew and cockpit.
- Administered first aid on passengers experiencing medical emergencies, such as fainting,CPR in emergencies.
- Offered personalised assistance to pregnant, elderly and passengers with disabilities.
- Maintained calmness and composure during emergency situations.
Cabin crew
Qatar Airways
Doha, Qatar
10.2021 - 08.2023
- Followed company regulations and rules to promote a safe environment for travellers and employees.
- Conducted pre-flight aircraft checks, verifying placement and proper working order to maintain the highest levels of on-board security.
- Served food and beverages to 40 passengers per flight, consistently complying with airline health and safety standards.
- Administered first aid on passengers experiencing medical emergencies, such as administering oxygen and use of Tempus IC in emergencies.
Cabin Crew
Qatar Airways
Doha, Qatar
12.2019 - 07.2020
- Conducted pre-flight aircraft checks, verifying placement and proper working order to maintain the highest levels of on-board security.
- Followed company regulations and rules promoting safe environment for both travellers and employees.
- Followed company regulations and rules to promote a safe environment for travellers and employees.
Disease control officer
Walewale Municpal Hospital
Walewale, Ghana
10.2018 - 03.2019
- Performed home visits for clients and patients.
- Assist groups in family planning for teenagers
- Specialised in providing vaccination care for counselling for patients.
- Developed trusted rapport with patients and family members through open communication.
- Ensured proper cold chain management of vaccines
Education
certificate of disease control - Field Technician
College of Health and Wellbeing,Kintampo
Ghana 06.2016 - 06/2018
High school certificate - Home Economics
Vitting Senior High
Ghana 09.2011 - 05/2014
Skills
- First Aid
- Food service
- Equipment operation
- Interpersonal communications
- CPR knowledge
- Emergency management
- Exceptional customer service
- Excellent written and verbal communication skills
- Teamwork and collaboration
- English Language proficiency
Languages
English
Fluent
Twi
Native
Mamprusi
Native
Dagbani
Fluent
Fante
Advanced
Timeline
cabin crew premium class
Qatar Airways
08.2023 - Current
Cabin crew
Qatar Airways
10.2021 - 08.2023
Cabin Crew
Qatar Airways
12.2019 - 07.2020
Disease control officer
Walewale Municpal Hospital
10.2018 - 03.2019
certificate of disease control - Field Technician
College of Health and Wellbeing,Kintampo
06.2016 - 06/2018
High school certificate - Home Economics
Vitting Senior High
09.2011 - 05/2014
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