Khadijau Blight
Spring,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Specialist
SS&C Technologies
Kansas City, MO
01.2024 - Current
- Provided guidance on best practices for using technology resources securely.
- Devised incisive workarounds and resolutions for IT-related problems.
- Used remote login tools to assist clients with technical and product questions.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Delivered remote assistance for technical issues using screen sharing, mouse and keyboard control and other tools.
IT Specialist
Asurion
Orlando, FL
01.2016 - 01.2020
- Assisted in the implementation of new technologies and systems to improve efficiency.
- Conducted regular maintenance checks on computers, servers, and other IT equipment.
- Created user accounts, set up permissions, and monitored system security.
- Monitored network performance and identified areas for improvement.
- Performed troubleshooting to diagnose and resolve complex technical problems.
Education
BSCSIA
Western Governors University
Salt Lake City, UT03-2026
High School Diploma -
Lake Brantley High School
Altamonte Springs, FL05-2013
Skills
- Technical Reporting
- Application Installations
- Technical Issue Analysis
- Debugging
- Application Support
- Information Security
- Mobile Application Development
- Troubleshooting
- Quality Assurance
Certification
- Google IT Support Professional, Coursera, January 2024
Timeline
IT Specialist
SS&C Technologies
01.2024 - Current
IT Specialist
Asurion
01.2016 - 01.2020
BSCSIA
Western Governors University
High School Diploma -
Lake Brantley High School
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