Khadijha Lundy
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
General Laborer
Amazon
11.2020 - 07.2023
- Improved warehouse efficiency by streamlining inventory management and implementing organizational systems.
- Reduced order processing time by optimizing picking, packing, and shipping procedures for faster turnaround.
Customer Service Cashier
Walmart
05.2017 - 11.2020
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Associate of Science - Health Administration
Colorado College
10.2024
High School Diploma -
Northside High School
Warner Robins05.2010
Skills
- Guest Services
- Merchandise Restocking
- Payment Collection
Timeline
General Laborer
Amazon
11.2020 - 07.2023
Customer Service Cashier
Walmart
05.2017 - 11.2020
Associate of Science - Health Administration
Colorado College
High School Diploma -
Northside High School