Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Khadijo Kulmiya

Oswego,New York

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, and database administration.

Overview

5
5
years of professional experience

Work History

Assistant Hall Director

Suny Oswego
08.2023 - Current
  • Tracked and reported on in-hall programming initiatives.
  • Facilitated growth and development of individual staff members and promoted team dynamics.
  • Selected, trained, and evaluated resident assistant and desk worker staff.
  • Welcomed customers with friendly greetings, answered general questions, gathered the nature of the visit, and directed them to specific offices.
  • Organized, maintained, and updated information in computer databases.
  • Scheduled, coordinated, and confirmed appointments and meetings.
  • Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.

Youth Workforce Advisor

Cny Works
03.2023 - 08.2023
  • Provided guidance and advice to youth, supporting navigating diverse personal and social issues.
  • Managed and led activities promoting mental, emotional, and educational growth.
  • Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
  • Scheduled, coordinated, and confirmed appointments and meetings.
  • Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Co Teacher

Syracuse Academy of Science and Citizenship
01.2022 - 03.2023
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Incorporated multiple types of teaching strategies into classroom.

Co Teacher

GirlTalk, Syracuse Academy Of Science And Citizenship
05.2022 - 06.2022
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Built lasting relationships with youth and parents or guardians
  • Introduced students to positive and creative outlets such as drawing and poetry
  • Planned and executed productive self-esteem building activities to promote personal growth and daily living skills
  • Educated young people about strategies for driving discussions and promoting social changes

CORP Member

AmeriCorps City Year, Global Education
07.2021 - 01.2022
  • Assessed reading comprehension and vocabulary of students
  • Held group and individual reading discussions to assess student reading levels
  • Motivated students with accurate feedback and positive reinforcement
  • Monitored student progress and provided feedback and support
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas
  • Issued reports updating students, parents and teachers on student progress

Intern

Vera House
07.2018 - 08.2018
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Interacted with customers by phone, email, or in-person to provide information.

Education

Master of Science - Higher Education & Leadership

SUNY Oswego
Oswego, NY
05.2025

Bachelor of Arts -

Oswego State University
Oswego, NY
05.2021

Skills

  • Office Management
  • Customer Assistance
  • Meeting Arrangements
  • Front Desk Operations
  • Microsoft Office

Languages

Somali Bantu
Native or Bilingual

Timeline

Assistant Hall Director

Suny Oswego
08.2023 - Current

Youth Workforce Advisor

Cny Works
03.2023 - 08.2023

Co Teacher

GirlTalk, Syracuse Academy Of Science And Citizenship
05.2022 - 06.2022

Co Teacher

Syracuse Academy of Science and Citizenship
01.2022 - 03.2023

CORP Member

AmeriCorps City Year, Global Education
07.2021 - 01.2022

Intern

Vera House
07.2018 - 08.2018

Master of Science - Higher Education & Leadership

SUNY Oswego

Bachelor of Arts -

Oswego State University

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Khadijo Kulmiya