Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Khadim Diop

New York

Summary

Highly Adaptable Professional Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Self-motivated professional recognized for willingly taking on various tasks in busy settings. Focused on boosting customer loyalty by maintaining optimum stock levels. Helpful and accommodating individual comfortable greeting customers and answering questions or inquiries.

Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

3
years of professional experience
1
Certification

Work History

McDonald's
New York

Maintenance and Facility Cleaner
03.2024 - 04.2025

Job overview

  • Followed established procedures for handling hazardous materials properly.
  • Swept, mopped, and vacuumed floors in facility areas.
  • Responded to emergency spills or other incidents requiring immediate attention.
  • Sweep, dust mop, and wet mop the store areas.
  • Keep bathrooms cleaned and stocked.
  • Maintain cleanliness in fitting rooms.
  • Engage and connect with customer by providing excellent customer service.
  • Educate customers about current merchandise, promotions, and events.
  • Support sales floor, fitting room, checkout and back of house processes as required
  • Cleaned restrooms including toilets, sinks, mirrors and walls.
  • Acknowledge and assist customers, locating merchandise efficiently.
  • Offer style and outfit suggestions to customers using displays for inspiration.
  • Promote customer loyalty by educating about loyalty programs.
  • Respond courteously to internal and external requests.

Gen Mobile
New York

Sales Associate
02.2023 - 10.2023

Job overview

  • Developed promotional strategies to increase sales volume.
  • Processed transactions using a point-of-sale system.
  • Developed trusting relationships with customers by making personal connections.
  • Conducted product demonstrations to highlight features and benefits.
  • Handled over 60% outbound sales calls per day to connect with cold and warm leads and promote sales offers.
  • Attended weekly team meetings to review performance goals and objectives.
  • Engaged with customers seeking product guidance. Ensured customer satisfaction by providing assistance inproduct selection. Actively listened to customer needs, offered personalized recommendations, and shared productknowledge. Leaded to customer satisfaction and loyalty through informed purchasing decisions.• Provided customer service and engagement. Give a positive customer experience through friendly greetings andassistance. Greeted customers warmly, proactively offered assistance, and provided a welcoming atmosphere.Resulted 100% a positive first impression, fostering a customer-friendly environment.• Maintain the work area in optimal condition. cleanliness, organization, and a clutter-free environment. provideregular cleaning routines, organized products, and ensured a tidy workspace.

Pathways of Graduation Tenzer Learning Center
New York

TEACHERS ASSISTANT
10.2022 - 12.2022

Job overview

  • Prepared meetings documents to ensure all relevant papers were organized and ready for distribution. Implemented a systematic strategies to gather, format, and compile meeting materials ahead of schedule. Meetings were more 80% productive as participants had timely access to necessary documents and contributing to efficient decision-making.
  • Assigned the responsibility of supporting report creation. Contribute to the production of accurate and comprehensive reports. Collaborated with team members to gather necessary data and utilized strong writing skills to draft clear and concise reports. Produced reports that met or exceeded expectations, contributing to the team's ability to provide valuable insights and recommendations.
  • Assembled unorganized paperwork to establish an efficient filing system for easy retrieval and maintenance. Appliance a systematic filing structure, categorized documents based on relevance, and digitized records for accessibility. This leaded to organization, reduced search time, and enhanced overall office efficiency.
  • Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
  • Developed instructional materials and visual aids to supplement lesson plans.
  • Distributed textbooks, workbooks, papers, and pencils to students.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Handled clerical duties, managed classrooms, and coordinated documents for teachers.
  • Assisted teachers with lesson preparation and curriculum implementation.

Education

Pathways To Graduation Tenzer Learning Center
New York

GED
06-2025

University Overview

Expected graduation Jun 2024

Skills

  • Critical-thinking
  • Organization
  • Administrative
  • Activity Planning and Execution
  • Assigning Topics
  • Product and Service Sales
  • Customer Service
  • Listening Skills
  • Sales techniques
  • Product knowledge
  • Organization skills
  • Self motivation
  • Excellent communication skills
  • Problem-solving abilities
  • Upselling and cross selling
  • Sales development
  • Active listening
  • Sales training
  • Decision-making
  • Relationship building
  • Point-of-sale systems
  • Time management
  • Attention to detail
  • Pressure washing experience
  • Deep cleaning expertise
  • Strong work ethic
  • Trash removal
  • Deep cleaning
  • Hard floor maintenance
  • Mopping floors
  • Visual merchandising
  • Problem solving
  • Positive attitude
  • Stockroom maintenance

Certification

Quran Arabic Courses Certification

Timeline

Maintenance and Facility Cleaner
McDonald's
03.2024 - 04.2025
Sales Associate
Gen Mobile
02.2023 - 10.2023
TEACHERS ASSISTANT
Pathways of Graduation Tenzer Learning Center
10.2022 - 12.2022
Pathways To Graduation Tenzer Learning Center
GED
Khadim Diop