Summary
Overview
Work History
Education
Skills
Accomplishments
Priorexperiencesummary
Notarypublic
Volunteer Experience
Timeline
Generic
Khadine Smith-Gardner

Khadine Smith-Gardner

Conyers,GA

Summary

Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven transformational leader with a significant background in banking, education and law.

Overview

16
16
years of professional experience

Work History

Managing Director

A Better Idea Promotional Products
2013.01 - Current
  • EXPERTISE IN ONBOARDING, TRAINING, SKILLED MANAGEMENT, THOUGHT LEADERSHIP, RELATIONSHIP MANAGEMENT, AND BUSINESS DEVELOPMENT
  • Spearheaded marketing strategies that significantly increased brand recognition and market share. Developed and executed comprehensive marketing campaigns, driving growth and enhancing client acquisition.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
  • Managed risk effectively by instituting comprehensive mitigation strategies across the organization's operations.

Law Manager

Legally Hired Pro (Assignment Atlanta Business Attorney – David M. Walker, Esq.)
2021.01 - 2022.01
  • PROFESSIONAL LEGAL EXPERTISE WITH EMPHASIS ON TRAINING AND STAFF DEVELOPMENT, CLIENT RELATIONSHIP AND MANAGEMENT
  • Accomplished multiple tasks within established timeframes.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • High-quality planned, created, tested, and deployed system life cycle methodology to produce h systems to meet and exceed customer expectations.

Law Manager

Grace Law Firm (Immigration & Family Practice)
2019.01 - 2021.01
  • PROFESSIONAL MANAGEMENT AND CLIENT RELATIONS EXPERTISE
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Defined clear targets and objectives and communicated to other team members.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Intern (Business Entertainment & Consumer Law Practice)

Wakhisi-Douglas, LLC
2013.01 - 2016.01
  • PROFESSIONAL LEGAL AND ADMINISTRATIVE EXPERTISE
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Prepared project presentations and reports to assist senior staff.
  • Improved coding efficiency with the introduction of automated testing scripts.
  • Created and managed project plans, timelines and budgets.
  • Devised and implemented processes and procedures to streamline operations.

Director of Career Services

Javelin Technical/MedTech
2009.01 - 2011.01
  • STUDENT DEVELOPMENT, EMPLOYMENT ENGAGEMENT AND RELATIONSHIP DEVELOPMENT
  • Managed a team of career advisors, providing guidance and supervision while encouraging continuous professional growth.
  • Prepared graduates for interviewing and followed up post-interview regarding perceived performance.
  • Activated and maintained relationships with graduates up to and beyond successful placement within field or related field of study.
  • Developed annual budgets and allocated resources effectively to ensure optimal service delivery for students.
  • Identified entry-level job openings for students and graduates through phone calls, written correspondence and personal networking.
  • Analyzed labor market trends to inform strategic planning and programmatic decisions within the Career Services department.
  • Devised programs to promote diversity and inclusion among staff, faculty and students.
  • Monitored and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.

Education

Juris Doctorate -

Concord Law School At Purdue University
Indianapolis, IN
08.2030

Doctor Healthcare Administration -

Virginia University Lynchburg
Lynchburg, VA
05.2024

Master of Science - Healthcare Law & Compliance

Texas A&M University
College Station, TX
12.2022

B.Sc. Homeland Security & Emergency Management -

Mercer University
Macon, GA
05.2019

Associate of Arts in Paralegal Studies (ABA Approved) -

Georgia Piedmont Technical College
Decatur, GA
09.2018

B.Sc. Business Administration (Honors) -

University of The West Indies
Kingston, Jamaica
08.2001

Skills

  • Contract Administration
  • Process Improvements
  • Team Collaboration
  • Mentoring and training
  • Strategic Planning
  • Negotiation
  • Contract Management
  • Budget Management
  • Organizational Development
  • Staff training/development

Accomplishments

  • I collaborated with a team of five during my doctoral program at Virginia University Lynchburg, to complete a comprehensive teaching practicum that provided hands-on experience in higher education that was adopted into the curriculum.
  • Led a team of fifteen staff members to achieve growth and sales increase of over 70%.

Priorexperiencesummary

Over the course of my career, I have accumulated diverse and comprehensive experience across several industries, including legal services, marketing, business development, and education. My roles have ranged from managing legal operations and client relationships to leading strategic marketing initiatives and business growth efforts.

In the legal sector, I served as a Law Manager, where I was responsible for overseeing client relationships, managing legal document preparation, and ensuring compliance with regulatory requirements. My expertise in contract oversight, trademark applications, and staff management contributed to the smooth operation of legal practices and the successful resolution of client cases.

As a Managing Director in the marketing industry, I excelled in driving business development and brand enhancement. I was instrumental in crafting and executing marketing strategies that significantly boosted brand recognition and client acquisition. My leadership extended to sales management, where I consistently exceeded performance targets and mentored teams to achieve high levels of success.

In education, my experience as a Director of Career Services involved designing and implementing career development programs that aligned with industry needs, fostering partnerships with employers, and providing personalized guidance to students. I successfully enhanced student employability through targeted career services, marketing initiatives, and collaborative campus engagement.

Additionally, my earlier work in the banking sector provided me with a strong foundation in operations management, loan underwriting, and mergers and acquisitions. These roles honed my analytical skills and deepened my understanding of financial markets and regulatory frameworks.

Overall, my prior work experience has equipped me with a versatile skill set, a strategic mindset, and the ability to drive organizational success across various sectors.

Notarypublic

Georgia

Volunteer Experience

  • Rockdale County CASA
  • GiGi’s House
  • Agape Foundation, Atlanta

Timeline

Law Manager

Legally Hired Pro (Assignment Atlanta Business Attorney – David M. Walker, Esq.)
2021.01 - 2022.01

Law Manager

Grace Law Firm (Immigration & Family Practice)
2019.01 - 2021.01

Managing Director

A Better Idea Promotional Products
2013.01 - Current

Intern (Business Entertainment & Consumer Law Practice)

Wakhisi-Douglas, LLC
2013.01 - 2016.01

Director of Career Services

Javelin Technical/MedTech
2009.01 - 2011.01

Juris Doctorate -

Concord Law School At Purdue University

Doctor Healthcare Administration -

Virginia University Lynchburg

Master of Science - Healthcare Law & Compliance

Texas A&M University

B.Sc. Homeland Security & Emergency Management -

Mercer University

Associate of Arts in Paralegal Studies (ABA Approved) -

Georgia Piedmont Technical College

B.Sc. Business Administration (Honors) -

University of The West Indies
Khadine Smith-Gardner