Khadiyah Melton
Plano,TX
Summary
Detail-oriented and results-driven import/export compliance professional with over 15 years of progressive experience in international trade operations, customs clearance, and global logistics across medical devices, humanitarian aid, and freight forwarding industries. Proven track record of ensuring full compliance with CBP, FDA, EPA, and FTZ regulations while optimizing supply chain performance and reducing operational costs. Skilled in managing end-to-end import/export processes, coordinating with customs brokers and global partners, and resolving complex regulatory issues. Adept at leading cross-functional teams, mentoring junior staff, and driving continuous improvement in trade compliance, documentation accuracy, and shipment execution. Recognized for exceptional attention to detail, strong stakeholder communication, and deep knowledge of U.S. import/export laws and trade agreements.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Import and Export Compliance Analyst
Sanden International USA
Wylie, TX
12.2025 - Current
- Analyzed compliance data to identify gaps in regulatory adherence and recommend corrective actions.
- Developed and implemented compliance training programs for staff to enhance awareness of regulations.
- Conducted internal audits to assess compliance with industry standards and company policies.
- Collaborated with cross-functional teams to ensure alignment on compliance-related initiatives and processes.
- Evaluated and monitored supplier and partner relationships to support compliance.
- Oversaw customs compliance activities for international shipments, minimizing delays due to regulatory issues or documentation errors.
- Ensured compliance with relevant laws, regulations, and policies throughout all aspects of investigative work.
- Managed Customs audits, resulting in minimal fines and penalties for noncompliance.
- Served as a key liaison between company executives, clients, customs authorities, and freight forwarders to expedite shipments while ensuring compliance with all applicable laws.
- Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
Import & Export Administrator
Getinge USA
12.2019 - 12.2025
- Manage daily U.S. import customs clearance operations in compliance with CBP, PGA, and FTZ regulations
- Prepare and file customs entries within regulatory timeframes; submit ISFs ≥24 hours pre-departure and maintain audit-ready documentation
- Review and validate HTS classification, country of origin, terms of sale, importer of record, and valuation; calculate duties/taxes and file post-summary corrections and duty refunds
- Maintain accurate trade data and documentation in ACE and SharePoint for compliance and audit readiness
- Act as primary liaison with customs brokers, freight forwarders, carriers, and government agencies including CBP and FDA
- Coordinate holds, exams, FDA detentions/refusals, and exceptions to ensure timely release and final delivery
- Oversee FTZ operations including recordkeeping, inventory control, and reporting; support internal and external audits and promptly close findings
- Monitor U.S. trade regulation updates (CBP guidance, USMCA, trade agreements) and update SOPs accordingly
- Coordinate and track international shipments from global plants and distribution centers to meet KPIs and customer SLAs
- Prepare and manage complete documentation packages including EEIs, SLIs, AWBs, commercial invoices, export certificates, and DG declarations under DOT/IATA regulations
- Collaborate with demand planning, regulatory, purchasing, and logistics teams to align import timelines, resolve discrepancies, and meet inventory requirements
- Support coordination with global factories to synchronize production and shipping plans, ensuring compliant and on-time movements
- Perform internal billing and generate ACH reports for A/P; create and distribute shipment and compliance reports
- Maintain effective communication with vendors, brokers, carriers, and affiliated stakeholders through import/export mailbox management
- Identify and implement continuous improvement initiatives that enhance compliance, reduce costs, and streamline customs operations
- Mentor and guide junior entry writers; provide operational support to shared service units and overseas factories
Ocean Import Team Leader
DSV Air & Sea
01.2018 - 01.2019
- Led and developed a high-performing ocean import team, increasing operational efficiency and reducing processing time by 20%
- Oversaw daily import functions including customs clearance, issue resolution, and client communications
- Partnered with sales and operations teams to ensure seamless handoffs, improving customer satisfaction and retention rates
- Drove improvements across workflows, resulting in measurable cost savings and on-time delivery performance
- Provided coaching and mentorship to staff, supporting professional development and internal promotion pathways
Logistics Coordinator, Humanitarian Aid Division
Scan Shipping, Inc.
01.2017 - 01.2018
- Coordinated international export logistics for NGOs, ensuring timely delivery of humanitarian aid to crisis zones
- Acted as a liaison between NGOs and logistics partners, managing complex stakeholder relationships
- Reduced export operation costs by streamlining documentation and optimizing routing strategies
- Improved communication and service reliability by refining internal coordination and reporting structures
- Enhanced logistics infrastructure to achieve faster delivery times and more efficient aid distribution
Senior Export Coordinator, Control Tower Account
DB Schenker USA
01.2015 - 01.2017
- Managed export operations for key accounts, including documentation, carrier bookings, and customs compliance for South America and Caribbean regions
- Ensured accurate and timely filings (AES, Letters of Credit, Bills of Lading), improving shipment turnaround and minimizing compliance risk
- Coordinated EXW, DDU, DDP, CIF, and CFR shipments while maintaining cost control and service quality
- Served as central point of contact for origin-destination coordination, enhancing client communication and service delivery
Ocean Export & Customer Service Coordinator
Hellmann Worldwide Logistics
01.2013 - 01.2015
- Managed full-cycle shipments, including documentation, invoicing, carrier communication, and customs clearance
- Liaised with shippers, consignees, and freight partners to coordinate deliveries aligned with needs and timelines
- Filed AES and prepared master shipping instructions to ensure compliance and documentation accuracy
- Oversaw accurate invoicing of ocean freight charges and related accessorial
Ocean Export & Customer Service Coordinator
Global Forwarding LLC
01.2010 - 01.2013
- Negotiated competitive freight rates with carriers and service providers, improving profitability and cost control
- Coordinated all aspects of export shipments from origin to destination, ensuring compliance and on-time delivery
- Generated accurate documentation including Bills of Lading, Certificates of Origin, and AES filings
- Managed customer accounts, resolving escalations and maintaining high service levels
Ocean Import Coordinator
UPS Supply Chain Solutions
01.2006 - 01.2009
- Handled end-to-end coordination of FCL and LCL shipments, ensuring timely customs clearance and final delivery
- Prepared and reviewed pricing quotes for cargo movement, contributing to competitive client solutions
- Provided customer service on global freight and customs issues, including holds, inspections, and errors
- Tracked shipments using Import 2000, AMS, Navis, and other systems to ensure visibility and timely updates
- Collaborated with customs brokers and agents to resolve entry discrepancies and expedite clearance
Education
Business Management
Essex County College
Skills
- SAP, Foreign Trade Zone Program
Certification
- Certified Customs Specialist: HTS Classification, Trade Agreements, Imports – NCBFAA
- Certified Zone Specialist – NCBFAA
Timeline
Import and Export Compliance Analyst
Sanden International USA
12.2025 - Current
Import & Export Administrator
Getinge USA
12.2019 - 12.2025
Ocean Import Team Leader
DSV Air & Sea
01.2018 - 01.2019
Logistics Coordinator, Humanitarian Aid Division
Scan Shipping, Inc.
01.2017 - 01.2018
Senior Export Coordinator, Control Tower Account
DB Schenker USA
01.2015 - 01.2017
Ocean Export & Customer Service Coordinator
Hellmann Worldwide Logistics
01.2013 - 01.2015
Ocean Export & Customer Service Coordinator
Global Forwarding LLC
01.2010 - 01.2013
Ocean Import Coordinator
UPS Supply Chain Solutions
01.2006 - 01.2009
Business Management
Essex County College