Hi, I’m
Khadria Powell
Accounts Receivable Analyst Collections Professional
Florence,NJ
Don't you dare underestimate the power of your own instinct.
Barbara Corcoran
Summary
Seasoned auditing and collections professional knowledgeable about risk aversion strategies, cost reduction options and financial processes. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities.
Overview
16
years of professional experience
Work History
Beverage Distribution Center Inc. PEPSI
Accounts Receivable Accountant
01.2024 - 05.2024
Job overview
- Maintained healthy business relationships through proactive communication with clients regarding outstanding balances and payment terms.
- Supported company growth by ensuring timely revenue recognition and accurate financial data entry.
- Managed past due balances, financial inquiries and other accounts receivable functions.
- Reduced invoice disputes by maintaining accurate records and promptly addressing client concerns.
- Improved cash flow by streamlining accounts receivable processes and implementing efficient collection strategies.
- Collaborated with sales teams to resolve billing discrepancies, ensuring prompt payment from customers.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
Police And Fire Federal Credit Union
Senior Credit Collections Analyst
07.2020 - 04.2024
Job overview
- Implemented effective dunning campaigns targeting overdue accounts for maximum recovery results while maintaining positive customer relationships.
- Contributed to improved cash flow management by consistently meeting or exceeding targets for collections performance metrics.
- Established strong relationships with clients by providing exceptional service and support during the credit application process.
- Improved customer relations through professional communication and negotiation tactics in credit collections.
- Optimized cash application processes by automating manual tasks, increasing accuracy and efficiency in recording payments received.
- Assisted with financial forecasting by providing accurate data on expected collections activity based on historical trends and current market conditions.
- Played an instrumental role in preserving the company''s reputation by resolving escalated customer issues promptly and professionally, ultimately retaining valuable business relationships even in challenging situations.
- Supported successful audits by maintaining detailed documentation of all collection efforts, dispute resolutions, and payment agreements made with customers.
Hampton Behavioral Health Center
Accounting Associate
10.2019 - 03.2020
Job overview
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
- Increased departmental organization by maintaining accurate records of financial transactions and creating detailed reports.
- Addressed and resolved complex and unexpected variances.
- Managed vendor relationships effectively to negotiate favorable payment terms and pricing agreements that benefited the organization''s bottom line.
- Prepared accurate financial statements for management review, facilitating informed decision-making on company performance metrics.
Oxford Law Office
Collections Team Leader
03.2008 - 08.2019
Job overview
- Improved collections efficiency by establishing clear guidelines and expectations for team members.
- Streamlined processes for quicker debt recovery, implementing standardized procedures and best practices.
- Enhanced customer satisfaction by training team members in effective communication and negotiation techniques.
- Developed strong relationships with clients, resulting in increased trust and long-term partnerships.
- Managed a diverse portfolio of accounts, ensuring consistent collections success across various industries.
- Mentored junior staff members to develop essential skills required for successful collections efforts.
- Collaborated closely with credit analysts to evaluate risk profiles of potential clients before extending credit facilities.
- Ensured smooth business operations during periods of change or transition by proactively addressing any challenges faced by the team.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
Education
Highland Park High SchoolHighland Park
High School Diploma
06.1998
Skills
- Journal Entries
- Bank Reconciliation
- Payment Negotiations
- Microsoft Excel expertise
- Cash application
- ERP System Proficiency
- Team Building and Leadership
- Profits and losses tracking
- Business Intelligence
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Accounts Receivable Accountant
Beverage Distribution Center Inc. PEPSI
01.2024 - 05.2024
Senior Credit Collections Analyst
Police And Fire Federal Credit Union
07.2020 - 04.2024
Accounting Associate
Hampton Behavioral Health Center
10.2019 - 03.2020
Collections Team Leader
Oxford Law Office
03.2008 - 08.2019
Highland Park High School
High School Diploma
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