KHAHTAHVAH JOSEPH
Slidell,LA
Summary
To obtain an opportunity to develop new skills and utilize my educational and professional background to contribute to the growth of an organization.
- Over 15 years of clinical, administrative, and managerial experience in diverse business settings
- Highly organized and detail oriented with success implementing solutions
- Strong interpersonal and communications skills both written and verbal
- Proven ability to efficiently plan and manage multi-tasking
- Advanced Proficiency in EPIC, MEDITECH, REDCap, RAVE, Oracle Clinical, Microsoft Office Suite
- Skilled in immunization administration and phlebotomy
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Research Senior/Credentialing Manager
LCMC Health
02.2022 - Current
- Overseeing clinical trials activities including study conduct, regulatory compliance, recordkeeping processes at an institution level.
- Reviewing incoming clinical data to identify trends, issues, and verifying that all data values and queries are constructed with clinical relevance.
- Assisting in preparation for research study audits, site visits, and monitoring activities.
- Developing data collection forms and case report forms for study specific protocol.
- Preparing and submitting all regulatory documentation to the IRB such as: personnel changes, annual protocol continuations, protocol modifications, adverse event reports, and unanticipated events.
- Ensuring appropriate data documentation, data entry into secure data capturing systems, adverse event reporting, completing queries and maintaining complete regulatory files.
- Strategizing community outreach and study recruitment planning.
- Providing support and guidance to investigators; developing and coordinating procedures and programs to assist in enhancing investigator compliance.
- Screening, enrolling, and following clinical research participants; lab collection, processing, and storage; ensuring protocol compliance and close participant monitoring.
- Processing, preparing, and shipping study research samples.
- Orienting, training, and mentoring new study team members.
- Managing the entire credentialing process for healthcare professionals, including, but not limited to physicians, nurses, therapists, and other allied health professionals.
- Serving as a resource to clinical staff regarding bylaws, rules and regulations, medical staff departmental issues and committee functions.
Employee Health Program Coordinator
LCMC Health
07.2021 - 02.2022
- Analyzed data to identify trends, control health, safety risks, and implementing policy changes and decisions at department, organizational and system levels.
- Overseer of staff development and training.
- Planned and implemented evidence-based programs, services, new initiatives and evaluating them for health and economic impact.
- Demonstrated and actively promoted compliance with all state and federal regulatory and accrediting agencies coordinating with other departments including PS&Q, Infection Prevention, Control Nursing, and Department Directors.
- Provided up to date education and real time support to employees regarding vaccination concerns, illness, and exposure.
- Assisted with identifying educational needs and developing health related information for employees.
- Appropriately documented employee vaccinations, screenings, and employee health education in accordance with departmental and organizational policies.
- Reported bloodborne exposures incidents to permit timely medical evaluation and follow up.
- Logged incidents in accordance with OSHA, and ensuring cases meet recording criteria.
- Maintained all exposure records and updating cases on an as needed basis.
- Active in all phases of annual flu and Tdap campaigns to ensure vaccination compliance.
- Managed COVID hotline team, performing data entry of screenings, testing, contact tracing and results.
- Provided instructions on isolation and clearance for returning to work while answering general questions related to COVID-19 in accordance with LCMC policies and procedures.
Office Manager
Baylor Scott & White Healthcare System
02.2014 - 06.2021
- Supervised day-to-day operations of non-physician clinical staff to provide effective and efficient operations.
- Coordinated outpatient clinical operations and patient care needs with appropriate members of the healthcare team to achieve desired clinical outcomes and management of care.
- Met clinic operational standards by contributing information to strategic plans and reviews, implementing production, productivity, quality, and customer-service standards; and identifying system improvements.
- Ensured that offices were staffed appropriately.
- Participated in recruiting, hiring, orientation, and evaluation of medical office staff.
- Collected clinic performance and quality metrics and produced reports for Practice Administrator.
- Hosted regular team meetings to disseminate information, improve team communication and work processes among team members.
- Supervised all clinic facilities and maintained an environment that complies with OSHA and HIPPA regulations.
- Received and responded to patient complaints, provided prompt feedback, and constructive feedback to appropriate staff and providers.
- Served as a liaison between Physicians, patients, and billing offices.
Human Resources Assistant
Baylor Scott & White Hospital
08.2012 - 02.2014
- Processed new hire paperwork, ensuring completeness and accuracy of documents
- Verified I-9 documentation and assisted with new hire background checks
- Prepared new employee files ensuring documentation, certifications, and licenses are in accordance with company requirements and policy
- Assisted with recruitment, provided hospital and clinic access to new hires
- Provided administrative support to the HR Director and Employee Health Nurse.
Executive Assistant
Oldham Goodwin Group
04.2010 - 07.2012
- Assisted in daily workflow coordination; trained, evaluated, and advised other office support personnel
- Served as a liaison between CEO and clients regarding new accounts and new business opportunities
- Performed word processing, desktop publishing, presentation, and data management assignments
- Composed correspondence and reports including editing and proofreading
- Prepared agendas and itineraries for travel and conferences
- Developed, reviewed, and updated prospects lists; and maintained client and property database
- Scheduled & facilitated monthly board meetings and provided meeting materials.
Patient Care Coordinator
Immaculate Heart of Mary, PCS
12.2007 - 05.2010
- Assisted with new hire orientation and training for Patient Care Aides and CNA's.
- Processed timesheets, patient care logs, and other required documents related to the patient's care.
- Performed in-home visits with patients to prepare plan of care for approximately 100 Patient Care Aides.
- Conducted face to face meetings with caretakers to observe proper service delivery.
- Completed Safety Checklist during patient home visits to ensure guidelines were met.
- Conducted quarterly evaluations for each Patient Care Aide to review individual cases and provide constructive feedback.
Education
Bachelor of Science in Public Health -
Texas A&M University
College Station, TX05.2009
Skills
- Data Management
- Process Improvement
- Strategic Planning
- Organization
- Interpersonal Communication
- Staff Development
Certification
- Certified Clinical Medical Assistant (CCMA)
- American Heart Association - Basic Life Support (BLS)
- Collaborative Institutional Training Initiative - CITI Program
Timeline
Clinical Research Senior/Credentialing Manager
LCMC Health
02.2022 - Current
Employee Health Program Coordinator
LCMC Health
07.2021 - 02.2022
Office Manager
Baylor Scott & White Healthcare System
02.2014 - 06.2021
Human Resources Assistant
Baylor Scott & White Hospital
08.2012 - 02.2014
Executive Assistant
Oldham Goodwin Group
04.2010 - 07.2012
Patient Care Coordinator
Immaculate Heart of Mary, PCS
12.2007 - 05.2010
Bachelor of Science in Public Health -
Texas A&M University
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