Khaiden Hochman
Topeka,KS
Summary
Professional communicator with excellent customer service-oriented focus. I’ve built my foundation on integrity and work ethic to use my skills to help every business be successful. I have an acute attention to detail working in several fast-paced organizations. I pride myself on understanding the difference between management and leadership and strive to help my leadership be successful. I’m a dynamic problem solver while utilizing resources to independently formulate permanent solutions. If given the opportunity to help your business, you’ll get the best version of who I am every day.
Overview
8
8
years of professional experience
Work History
Intern
Shawnee County Coroner's Office
Topeka, KS
01.2025 - Current
- Assisted in administrative duties, including scanning, drafting, and faxing record requests to medical facilities and law enforcement agencies.
- Answered phone calls related to case inquiries, funeral home questions, and law enforcement matters.
- Aided in taking reports of death over the phone and collaborated with other MDIs to determine coroner jurisdiction.
- Joined MDIs on various scene responses, assisting in collecting property/medications, taking photos, and performing body exams.
- Accompanied MDIs to natural deaths, accidents, and suicides while adhering to organizational policies.
Veterinarian Assistant
Gage Animal Hospital
Topeka , KS
09.2022 - Current
- Took vitals.
- Prepped for surgeries.
- Sterilized packs.
- Assisted in intubation.
- Scheduling appointments.
- Answer phone calls.
- Blood draws.
- Cytology.
- Dentals.
- Placing IV catheters.
- Administering vaccinations.
Barista
Starbucks
Olathe , KS
12.2020 - 10.2022
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Prioritized drink requests while managing interruptions.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Educated staff by sharing knowledge and expertise of coffees, teas, and merchandise.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Cultivated ability to recall customers' names and address each by name.
- Controlled line and crowd with quick, efficient service.
Kennel Technician
The Pet Ranch
Olathe, KS
07.2017 - 09.2020
- Maintained clean and organized boarding areas to promote animal wellbeing.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
- Protected animals from care errors by following strict safety procedures, including maintaining clear and secure tags.
Receptionist
Genesis Health Clubs
Olathe, KS
02.2019 - 06.2019
- Kept the reception area clean and neat to give visitors a positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Resolved customer problems and complaints.
- Corresponded with clients through email and telephone
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Science - Forensic Investigations
Washburn University of Topeka
Topeka, KS05-2025
High School Diploma -
Olathe West High School
Olathe, KS05-2020
Skills
- Cash Handling
- Organization and Prioritization
- Coordinating Orders
- Customer Service
- Customer Retention
- Detail-Oriented
- Attention to Detail
- Time Management
- Conflict Resolution
- Team Leadership
- Problem Solving
Timeline
Intern
Shawnee County Coroner's Office
01.2025 - Current
Veterinarian Assistant
Gage Animal Hospital
09.2022 - Current
Barista
Starbucks
12.2020 - 10.2022
Receptionist
Genesis Health Clubs
02.2019 - 06.2019
Kennel Technician
The Pet Ranch
07.2017 - 09.2020
Bachelor of Science - Forensic Investigations
Washburn University of Topeka
High School Diploma -
Olathe West High School
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