Khailen Grant
Summary
Adept at enhancing guest satisfaction and teamwork, my tenure at Hampton Inn By Hilton showcased my ability to maintain high cleanliness standards, significantly contributing to positive guest reviews. Skilled in effective communication and time management, I played a key role in improving room readiness efficiency, demonstrating a strong blend of hard and soft skills.
Overview
3
3
years of professional experience
Work History
Hotel Room Attendant
Hampton Inn By Hilton
10.2021 - Current
- Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
- Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
- Supported team members in completing daily responsibilities, fostering a collaborative work environment.
- Assisted in training new staff members, sharing best practices and industry knowledge.
- Maintained excellent communication with front desk staff, reporting completed rooms for timely guest checkins.
- Addressed maintenance issues promptly, coordinating with engineering staff to resolve problems efficiently.
- Contributed to positive guest reviews, providing exceptional service during their stay.
- Increased efficiency with thorough room inspections, ensuring adherence to hotel standards
Education
High School Diploma -
Hanahan High School
Hanahan, SC06.2018
Skills
- Guest satisfaction
- Teamwork
- Work Prioritization
- Professional Appearance
- Multitasking and Prioritizing
- Time Management
- Effective CommunicationP
- Professionalism
Timeline
Hotel Room Attendant
Hampton Inn By Hilton
10.2021 - Current
High School Diploma -
Hanahan High School
Similar Profiles
Margaret GoodeMargaret Goode
Front Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn ExpressFront Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn Express
Antoinette WilliamsAntoinette Williams
Food and Beverage Manager at Hampton Inn By HiltonFood and Beverage Manager at Hampton Inn By Hilton
Garrett BurksGarrett Burks
Night Audit Supervisor at Hampton Inn By HiltonNight Audit Supervisor at Hampton Inn By Hilton
Emanual IveyEmanual Ivey
Chief Engineer at Hampton Inn By HiltonChief Engineer at Hampton Inn By Hilton
Marie Sandrine MilateMarie Sandrine Milate
Hotel Room Attendant and Supervisor at ProlexHotel Room Attendant and Supervisor at Prolex