Khair Long
Los Angeles,CA
Summary
Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for cases.
Overview
11
11
years of professional experience
Work History
Case Worker
Ruby's Home
Los Angeles, CA
02.2011 - 02.2021
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Homeless Adovcate
Worldwide Ministries
Victorville, CA
03.2012 - 11.2018
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Counseled clients during emotionally challenging situations, offering empathy while maintaining professionalism.
- Delivered friendly service and offered expert support in every interaction.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
Unit Clerk
Department Of Social Services
Los Angeles
09.2009 - 11.2011
- Answered unit calls and took messages for staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Prepared admissions charts and scanned records.
Education
CNA Certificate Program - Nursing
West Los Angeles College
Culver City, CA01.2015
Skills
- Direct Supervision
- Crisis Intervention
- Highly effective communication
- Client Advocacy
Timeline
Homeless Adovcate
Worldwide Ministries
03.2012 - 11.2018
Case Worker
Ruby's Home
02.2011 - 02.2021
Unit Clerk
Department Of Social Services
09.2009 - 11.2011
CNA Certificate Program - Nursing
West Los Angeles College