Summary
Overview
Work History
Education
Skills
References
Timeline
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KHAJASTA ANSARI

San Jose,CA

Summary

I am an accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining outstanding customer service throughout the sales process. I have always exceeded more than 100% of my individual goal every year, including going above company standards in Units per Transaction and Average Dollars per sale at Mulberry. I was a top performer and #1 on the monthly scoreboard at Mulberry. Success-oriented Senior Sales offering focus and skill to tackle any sales objective. Driven to exceed monthly and yearly quotas and focused on prospecting and converting leads to promote growth and motivated, performance-oriented, and highly productive. Achievements include high conversion rates, consistent customer acquisition, and remarkable revenue totals. Forward-thinking, competitive, and strategic in pursuing targets. Alert to customer needs and quick to handle requirements resourcefully. Successful at coordinating product portfolios, managing accounts, and deepening loyal customer relationships. Productive and insightful with an elegant approach and tenacious nature.

Overview

3
3
years of professional experience

Work History

Senior Sales

Mulberry England
Santa Clara, CA
10.2014 - 09.2017

Provided an elevated level of service and personalized selling experience to clients. Did what it took to ensure customer satisfaction. Approached every interaction with an energy that reflected a passion for providing stellar service. Identified and actively developed in following up with a client base by managing client book through ongoing communication and appointments. Captured and updated client information on a consistent basis. Acquired a strong knowledge of product offerings to provide detailed and specific service information. Communicated new information, payed attention to details, relating to each individual, and followed up on requests.

Took a positive and proactive approach to diffusing customer issues. Successfully delivered individual goals and KPIs set by the Store Manager. Served as a mentor for other associates, leaded by example. Utilized active listening skills to clearly understand information, needs, and ideas of team partners. Represented the brand through actions that support company standards of service and partnership.

Surpassed daily sales goals by cross-selling and promoting additional products.

Mentored team members in mastering sales techniques to consistently exceed objectives.

Education

Master of Science - Health Administration Management

Cal State East Bay
Hayward, CA
06.2023

Bachelor of Arts - Psychology

Cal State Eastbay
Hayward, CA
06.2017

Skills

  • Bilingual in Dari
  • Strategic Thinker
  • Exceptional Communicator
  • Outstanding Interpersonal and Coaching Skills
  • Goal Oriented
  • Reliable and Dependable
  • Client Account Management
  • Upselling Expertise
  • Staff Training and Motivation
  • Sales Leadership Development

References

  • Eileen Tu- Store Manager at Tiffany's, Stanford Shopping Mall, (408) 687-9524/eileendeux@gmail.com
  • Hilla Karimy-Case Worker at International Rescue Committee (408)-520-7217/Hilla.karimy@rescue.com
  • Donna Mansour- Sales at Mulberry, Valley Fair, (469) 426-5729
  • Jennifer Harrington-Professor at Cal State East Bay University, (614)288-4294/Jennifer.Harrington@csueastbay.edu
  • David E. Fraser-Professor at Cal State East Bay University, David.Fraser@csueastbay.edu
  • Stephanie Schram-Professor at Cal State East Bay University, Stephanie.Schram@csueastbay.edu

Timeline

Senior Sales

Mulberry England
10.2014 - 09.2017

Master of Science - Health Administration Management

Cal State East Bay

Bachelor of Arts - Psychology

Cal State Eastbay

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KHAJASTA ANSARI