Summary
Overview
Work History
Education
Skills
Timeline
Generic

KHAJAVALLI SHAIK

Chicago,USA

Summary

Experienced EHR Analyst with 5+ years of experience in the healthcare industry. Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. Diligent worker with effective communication and task prioritization skills. Implementation of Electronic medical records both in inpatient and outpatient environments, facilitated in operational transition from paper-based workflows to electronic based workflows, provided support for providers and office staff during implementation, go live and post implementation. Excellent analytical thinker, possessing leadership qualities are exemplified with effective communication skills and the ability to reach the goals by making judgment time to time. Gained strong relationship with the clients by scheduling governance meetings weekly and contributed to maximum outcome to reach client satisfaction. Overall pleasant experience in health care industry to reach the client requirements accordingly

Overview

10
10
years of professional experience

Work History

EHR Specialist

Iventech solutions
Belmont, CA
01.2024 - Current
  • Assisted in the design, definition, and organization of clinical charting systems, while also providing technical support during software troubleshooting. Contributed to the planning, development, testing, and training phases for the implementation of PowerChart, ensuring the system was ready for clinical use and that staff were professionally trained for a smooth transition.
  • I oversaw two outpatient clinics during the go-live phase and continued to provide support afterward, ensuring a seamless transition and resolving any issues during the implementation process.
  • I was responsible for making installation decisions related to assigned applications and proactively planning for risk mitigation before the system went live.
  • Conducted an analysis of the EHR model content, focusing on user modifications and enhancements to ensure optimal functionality and usability.
  • Assessed the data conversion requirements and developed detailed specifications to ensure a smooth transition and integration into the new system
  • Provided timely input for weekly time tracking and project progress reporting to ensure accurate documentation and oversight of project activities
  • Focused on aligning clinical and business workflows to achieve strategic implementation goals while also addressing any technical questions related to the EHR system.
  • Developed and modified EHR content according to the specifications set by the project team and feedback from clinical users.
  • Established and implemented policies and procedures to ensure compliance and streamline operations
  • Coordinated with users to implement software updates and changes, which included testing the enhancements and updates to the EHR system.
  • Trained all users, including executives, on the meaningful use of MACRA and MIPS, ensuring they understood the requirements and how to effectively implement them in their workflows
  • Ensured that HIPAA regulations were fully understood and consistently practiced by all staff members, promoting compliance and safeguarding patient information
  • Possess strong communication skills, both written and verbal, which enable me to carry out management responsibilities effectively while fostering positive working relationships.
  • Have considerable experience in conducting project gap analyses for application upgrades, identifying discrepancies between current system capabilities and desired functionalities to ensure successful implementation and enhancement of applications.
  • Served as a member of the clinical documentation team, actively contributing during the design, build, and testing phases of projects and enhancements.
  • Possess strong expertise in troubleshooting, testing, and resolving issues related to the development and implementation of HL7 interfaces.
  • Deep understanding of HL7 message validation as well as ICD-9 and ICD-10 coding standards. Reported any issues encountered by physicians and identified system bugs to the technical team as they arose, while also providing support during the go-live phase.
  • I oversaw the installation and conversion of the EMR system, along with managing interface projects to ensure they were delivered on schedule.
  • Responsible for the development and maintenance of systems, training clinical staff, and providing help desk support for both inpatient and outpatient clinics
  • Focused on care management initiatives and the implementation of electronic medical records (EMR) systems. This involved collaborating with healthcare teams to optimize workflows, ensuring that care delivery met the specific needs of pediatric patients while effectively utilizing EMR technology

EHR Analyst

Synergyassure
05.2023 - 12.2023
  • Regularly reviewed data entered into the EMR for accuracy and completeness, ensuring that patient records were up to date and that clinical information was correctly documented. Collaborated with clinicians to correct errors or inconsistencies.
  • Help Desk Support: Provided day-to-day support to clinicians, nurses, administrative staff, and other EMR users by addressing issues such as login problems, system slowdowns, or data entry errors.
  • Closely collaborated with administrative and clinical staff to understand their requirements and customize the EMR system to fit specific workflows, including patient intake, charting, invoicing, and reporting.

EHR Analyst

Cognizant Technology Solutions
Coimbatore, India
09.2018 - 12.2021
  • Implemented HIPAA-compliant secure messaging within EHR, improving care team communication
  • Documented and tracked all issues reported to the Operations Support team using the ticketing systems
  • Escalated issues to the appropriate department based on type and urgency
  • Monitored consent process for patient participation in HIES and update records as required
  • Provisioned and managed 10 user accounts per week in the HealthShare clinical portal and Brick SFTP
  • Provided system-level support to users of the HealthShare clinical portal and resolved system login issues through troubleshooting
  • Handled approximately handling Maximum number of tickets
  • Evaluate and analyze potential duplicate records and demographic changes
  • Analyze Master Patient Index errors and complete MRN/encounter merges as necessary
  • Monitored deficiency workqueues in EHR and analyze about 100 medical records for completeness and compliance
  • Verify that all appropriate reports and clinical notes are present and signed by Attending Physician
  • Monitor Missing Element work queue to ensure physicians and/or clinical staff have completed the deficiencies assigned to them
  • Monitor dictated reports via vendor website and clear reports stuck in queue due to missing information
  • Perform approximately 20 concurrent analysis per week for all inpatient admissions

Validation analyst

Bioclinca Private Limited
Mysore, India
01.2015 - 09.2019
  • Processed almost 5,000 ADR reports in ARGUS and ArisG safety databases
  • Trained and mentored 13 associates on data processing guidelines
  • Involved in end-to-end process of implementation of Pharmacovigilance Safety Systems.
  • Involved in the R3 E2B Import implementation for ARISg Safety system
  • Involved in configuring and testing of Argus Console (Business Configurations)
  • Involved in providing demonstrations to the Clients on the functionalities of different Pharmacovigilance Safety Applications
  • Involved in providing hyper-care support from the business front including identification and implementation of workarounds and business process changes as required for the overall success of the project
  • Responsible for updating right and required information in ticket, triaging and assigning ticket to team members
  • To maintain effective working relationships with team leads, project managers, and colleagues
  • Be responsible in meeting timelines and quality standards.
  • Take initiative to assign activities to the team members, keeping track of the work progress, perform case reconciliation and report to the leads
  • Participate in client meetings
  • Knowledge in designing test cases and executing/reviewing test procedures.
  • Support in addressing the issue/Bug fix identified during Validation phase

Education

Master of Science - Health Informatics

Governors state University
IN
12.2023

Master of Science - Doctor of Pharmacy

Andhra University
India
12-2015

Skills

  • Cerner Millennium, EHR go
  • Current state workflow analysis
  • Staff training, future state workflow design,
  • Inventory control,
  • Relationship management,
  • Marketing project support,
  • Create reports
  • Client relations,
  • Customer service,
  • Data visualization using Tableau and Microsoft Power BI, database design
  • Compatibility testing, healthcare standards: ICD, SNOMED, LOINC, XML, and HL7, Oracle Argus Safety, Aris-G, and Inform clinical databases, Oracle Argus Safety, OCRDC, and Inform clinical databases
  • MS Office tools like Word, Excel, PowerPoint, and Outlook, Excellent communication skills and Problem-solving and Decision-making skills and EHR like Cerner

Timeline

EHR Specialist

Iventech solutions
01.2024 - Current

EHR Analyst

Synergyassure
05.2023 - 12.2023

EHR Analyst

Cognizant Technology Solutions
09.2018 - 12.2021

Validation analyst

Bioclinca Private Limited
01.2015 - 09.2019

Master of Science - Health Informatics

Governors state University

Master of Science - Doctor of Pharmacy

Andhra University
KHAJAVALLI SHAIK