Overview
Work History
Education
Skills
Certification
Willingtorelocate
Food handler’s
Timeline
Generic

Khaleah Solomon

General industrial labor, customer service representative, caregiver,retail sales worker
Sacramento,CA

Overview

12
12
years of professional experience
1
1
Certification

Work History

Warehouse Worker

TARGET DISTRIBUTING Center
02.2024 - 04.2025
  • Receiving: Unloading incoming shipments, checking for damage, and recording deliveries
  • Storing: Keeping track of inventory, organizing stock, and ensuring a clean and safe work area
  • Picking and packing: Selecting items from stock to fill orders, and packing orders for shipping
  • Shipping: Loading goods onto vehicles for shipping, and sometimes delivering them
  • Operating machinery: Using forklifts, pallet jacks, tractors, and other equipment to move materials
  • Disposing of waste: Safely disposing of packing materials and hazardous waste

Crew Member

Chipotle Mexican Grill
11.2024 - 01.2025
  • Food preparation: Prepares food by hand to meet Chipotle's high standards
  • Customer service: Provides exceptional customer service and creates a friendly atmosphere
  • Restaurant maintenance: Maintains cleanliness and sanitation of the restaurant, and assists with inventory control
  • Other duties: May include training at different stations, such as grill, cashier, prep, salsa, and expo

Retail Sales Associate

Macys
11.2022 - 01.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.

Customer Sales and Service Representative

Hilton Grand Vacations call center
04.2021 - 08.2022
  • Maintain customer accounts and record account information
  • Oversee customer financial accounts and process customer adjustments
  • Make product recommendations or services to customers based on their needs and preferences
  • Oversee a team of customer service representatives and ensure they meet monthly quotas
  • Follow communication guidelines, policies and procedures
  • Upgrade and cancel customer accounts by customer request
  • Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints
  • Reach out to customers via email and telephone to verify account information
  • Ensure customers are satisfied with their purchases or service
  • Assist customers in placing orders, fulfilling refunds and handling exchanges
  • Oversee product recalls
  • Use sales computer technology to maintain customer records and orders
  • Cold call potential customers
  • Inform existing customers of promotions and deals

Guest Room Attendant

Wynn Las Vegas Resort and Casino
01.2021 - 02.2021
  • Cleanliness
  • Report maintenance problems to supervisor
  • Changed sheets and made bed
  • Dusting and polishing furniture
  • Greeting hotel guests
  • Hotel standards
  • Provide excellent customer service to guests
  • Update and record all cleaned rooms
  • Waste disposal
  • Clean bathrooms
  • Customer service
  • Follow hotel policies and procedures
  • Mop
  • Replacing bed linens and towels
  • Replenishing room supplies
  • Vacuuming

Warehouse Associate/Loader

FedEx Ground
04.2017 - 09.2019
  • Processing, packaging and shipping orders accurately
  • Organizing stocks and maintaining inventory
  • Inspecting products for defects and damages
  • Process, package and ship orders accurately
  • Organize stocks and maintain inventory
  • Inspect products for defects and damages
  • Examine ingoing and outgoing shipments
  • Organize warehouse space
  • Receive, unload and place incoming inventory items appropriately
  • Check, verify and fill customer invoices
  • Abide by all company safety and hygiene regulations
  • Contribute ideas on ways to improve or optimize warehousing procedures
  • Keep warehouse clean and organised daily
  • Accurately pick, pack, and process customer orders for shipping
  • Organize, restock, and maintain an orderly
  • Assist with unloading and receiving new stock, checking for accuracy and condition
  • Conduct regular inventory counts and report discrepancies
  • Keep the warehouse clean and organized, following safety and sanitation guidelines
  • Work collaboratively with team members to meet daily production goals

Customer Service Representative

Aetna
03.2015 - 10.2017
  • I would works with clients who have complaints, orders, or require information about products/services purchased from the organization as well as provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process

Caregiver

Private
06.2013 - 08.2015
  • Helping with bathing, dressing, and feeding
  • Helping with transportation, grocery shopping, and housework
  • Managing incontinence
  • Helping with mobility
  • Preparing meals
  • Dispensing medicines
  • Communicating with medical staff
  • Providing emotional and social support
  • Advocating for the care recipient

Sales Associate

Wyndham Destinations
07.2013 - 10.2014
  • Product knowledge
  • Customer service
  • Assisted customer with finding product
  • Client relationships
  • Interpersonal communication
  • Maintain accurate customer records
  • Meeting sales goals
  • Selling to customer needs
  • Handling cash transactions
  • Sales techniques
  • Merchandising
  • Accuracy and precision
  • Customer service skills
  • Mathematics
  • Handling returns
  • Inventory management
  • New customer acquisition
  • Problem solving
  • Time management
  • Communication
  • Adaptability
  • Alerts management of potential security issues
  • Collaboration skills
  • Conflict resolution and negotiation

Education

High school diploma -

Washington union high school
Fresno, CA
06.2015

Skills

  • Cash handling
  • QuickBooks
  • Shipping & receiving
  • Organizational skills
  • Outbound sales
  • Inside sales
  • Warehouse management
  • Physical stamina
  • Warehouse management system
  • Customer service
  • Sales
  • IOS
  • Sales support
  • Load & unload
  • CRM software
  • Technology
  • Manufacturing
  • Hotel experience
  • Heavy lifting
  • Hospitality
  • Communication skills
  • Direct sales
  • Order fulfillment
  • Senior care
  • Phone etiquette
  • Analysis skills
  • RF Scanner
  • Microsoft Access
  • Customer Service Representative
  • Home Care
  • Typing
  • Dishwashing
  • Warehouse loader
  • OSHA
  • Front desk
  • Retail sales
  • Leadership
  • Microsoft Office
  • Warehouse experience
  • Clerical experience
  • Call center
  • Order selector
  • Materials handling
  • Sorting
  • Marketing
  • Negotiation
  • Attention to detail
  • Warehouse Distribution Experience
  • Distribution center
  • ERP systems
  • Loading/unloading
  • Forklift
  • Windows
  • Housekeeping
  • Salesforce
  • Packaging
  • Computer skills
  • Guest services
  • Baking
  • Communications
  • Meal Preparation
  • Crew member
  • Material handler
  • Customer support
  • Office Assistant
  • Caregiving
  • Data entry
  • Production operator
  • Teamwork and collaboration
  • Multitasking and organization
  • Problem-solving
  • Clear communication
  • Cleaning
  • Time management

Certification

Food Handler Certification, 05/01/24, 05/31/27

Willingtorelocate

  • Sacramento, CA
  • Las Vegas, NV

Food handler’s

 I have a certified food handlers card

Timeline

Crew Member

Chipotle Mexican Grill
11.2024 - 01.2025

Warehouse Worker

TARGET DISTRIBUTING Center
02.2024 - 04.2025

Retail Sales Associate

Macys
11.2022 - 01.2023

Customer Sales and Service Representative

Hilton Grand Vacations call center
04.2021 - 08.2022

Guest Room Attendant

Wynn Las Vegas Resort and Casino
01.2021 - 02.2021

Warehouse Associate/Loader

FedEx Ground
04.2017 - 09.2019

Customer Service Representative

Aetna
03.2015 - 10.2017

Sales Associate

Wyndham Destinations
07.2013 - 10.2014

Caregiver

Private
06.2013 - 08.2015

High school diploma -

Washington union high school

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Khaleah SolomonGeneral industrial labor, customer service representative, caregiver,retail sales worker