Khaleah Solomon
General industrial labor, customer service representative, caregiver,retail sales worker
Sacramento,CA
Overview
12
12
years of professional experience
1
1
Certification
Work History
Warehouse Worker
TARGET DISTRIBUTING Center
Sacramento, CA
02.2024 - 04.2025
- Receiving: Unloading incoming shipments, checking for damage, and recording deliveries
- Storing: Keeping track of inventory, organizing stock, and ensuring a clean and safe work area
- Picking and packing: Selecting items from stock to fill orders, and packing orders for shipping
- Shipping: Loading goods onto vehicles for shipping, and sometimes delivering them
- Operating machinery: Using forklifts, pallet jacks, tractors, and other equipment to move materials
- Disposing of waste: Safely disposing of packing materials and hazardous waste
Crew Member
Chipotle Mexican Grill
Sacramento, CA
11.2024 - 01.2025
- Food preparation: Prepares food by hand to meet Chipotle's high standards
- Customer service: Provides exceptional customer service and creates a friendly atmosphere
- Restaurant maintenance: Maintains cleanliness and sanitation of the restaurant, and assists with inventory control
- Other duties: May include training at different stations, such as grill, cashier, prep, salsa, and expo
Retail Sales Associate
Macys
Las Vegas, NV
11.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Customer Sales and Service Representative
Hilton Grand Vacations call center
Las Vegas, NV
04.2021 - 08.2022
- Maintain customer accounts and record account information
- Oversee customer financial accounts and process customer adjustments
- Make product recommendations or services to customers based on their needs and preferences
- Oversee a team of customer service representatives and ensure they meet monthly quotas
- Follow communication guidelines, policies and procedures
- Upgrade and cancel customer accounts by customer request
- Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints
- Reach out to customers via email and telephone to verify account information
- Ensure customers are satisfied with their purchases or service
- Assist customers in placing orders, fulfilling refunds and handling exchanges
- Oversee product recalls
- Use sales computer technology to maintain customer records and orders
- Cold call potential customers
- Inform existing customers of promotions and deals
Guest Room Attendant
Wynn Las Vegas Resort and Casino
Las Vegas, NV
01.2021 - 02.2021
- Cleanliness
- Report maintenance problems to supervisor
- Changed sheets and made bed
- Dusting and polishing furniture
- Greeting hotel guests
- Hotel standards
- Provide excellent customer service to guests
- Update and record all cleaned rooms
- Waste disposal
- Clean bathrooms
- Customer service
- Follow hotel policies and procedures
- Mop
- Replacing bed linens and towels
- Replenishing room supplies
- Vacuuming
Warehouse Associate/Loader
FedEx Ground
Fresno, CA
04.2017 - 09.2019
- Processing, packaging and shipping orders accurately
- Organizing stocks and maintaining inventory
- Inspecting products for defects and damages
- Process, package and ship orders accurately
- Organize stocks and maintain inventory
- Inspect products for defects and damages
- Examine ingoing and outgoing shipments
- Organize warehouse space
- Receive, unload and place incoming inventory items appropriately
- Check, verify and fill customer invoices
- Abide by all company safety and hygiene regulations
- Contribute ideas on ways to improve or optimize warehousing procedures
- Keep warehouse clean and organised daily
- Accurately pick, pack, and process customer orders for shipping
- Organize, restock, and maintain an orderly
- Assist with unloading and receiving new stock, checking for accuracy and condition
- Conduct regular inventory counts and report discrepancies
- Keep the warehouse clean and organized, following safety and sanitation guidelines
- Work collaboratively with team members to meet daily production goals
Customer Service Representative
Aetna
Fresno, CA
03.2015 - 10.2017
- I would works with clients who have complaints, orders, or require information about products/services purchased from the organization as well as provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process
Caregiver
Private
Fresno, CA
06.2013 - 08.2015
- Helping with bathing, dressing, and feeding
- Helping with transportation, grocery shopping, and housework
- Managing incontinence
- Helping with mobility
- Preparing meals
- Dispensing medicines
- Communicating with medical staff
- Providing emotional and social support
- Advocating for the care recipient
Sales Associate
Wyndham Destinations
Fresno, CA
07.2013 - 10.2014
- Product knowledge
- Customer service
- Assisted customer with finding product
- Client relationships
- Interpersonal communication
- Maintain accurate customer records
- Meeting sales goals
- Selling to customer needs
- Handling cash transactions
- Sales techniques
- Merchandising
- Accuracy and precision
- Customer service skills
- Mathematics
- Handling returns
- Inventory management
- New customer acquisition
- Problem solving
- Time management
- Communication
- Adaptability
- Alerts management of potential security issues
- Collaboration skills
- Conflict resolution and negotiation
Education
High school diploma -
Washington union high school
Fresno, CA06.2015
Skills
- Cash handling
- QuickBooks
- Shipping & receiving
- Organizational skills
- Outbound sales
- Inside sales
- Warehouse management
- Physical stamina
- Warehouse management system
- Customer service
- Sales
- IOS
- Sales support
- Load & unload
- CRM software
- Technology
- Manufacturing
- Hotel experience
- Heavy lifting
- Hospitality
- Communication skills
- Direct sales
- Order fulfillment
- Senior care
- Phone etiquette
- Analysis skills
- RF Scanner
- Microsoft Access
- Customer Service Representative
- Home Care
- Typing
- Dishwashing
- Warehouse loader
- OSHA
- Front desk
- Retail sales
- Leadership
- Microsoft Office
- Warehouse experience
- Clerical experience
- Call center
- Order selector
- Materials handling
- Sorting
- Marketing
- Negotiation
- Attention to detail
- Warehouse Distribution Experience
- Distribution center
- ERP systems
- Loading/unloading
- Forklift
- Windows
- Housekeeping
- Salesforce
- Packaging
- Computer skills
- Guest services
- Baking
- Communications
- Meal Preparation
- Crew member
- Material handler
- Customer support
- Office Assistant
- Caregiving
- Data entry
- Production operator
- Teamwork and collaboration
- Multitasking and organization
- Problem-solving
- Clear communication
- Cleaning
- Time management
Certification
Food Handler Certification, 05/01/24, 05/31/27
Willingtorelocate
- Sacramento, CA
- Las Vegas, NV
Food handler’s
I have a certified food handlers card
Timeline
Crew Member
Chipotle Mexican Grill
11.2024 - 01.2025
Warehouse Worker
TARGET DISTRIBUTING Center
02.2024 - 04.2025
Retail Sales Associate
Macys
11.2022 - 01.2023
Customer Sales and Service Representative
Hilton Grand Vacations call center
04.2021 - 08.2022
Guest Room Attendant
Wynn Las Vegas Resort and Casino
01.2021 - 02.2021
Warehouse Associate/Loader
FedEx Ground
04.2017 - 09.2019
Customer Service Representative
Aetna
03.2015 - 10.2017
Sales Associate
Wyndham Destinations
07.2013 - 10.2014
Caregiver
Private
06.2013 - 08.2015
High school diploma -
Washington union high school