Summary
Overview
Work History
Skills
Timeline
Generic

Khaled Abou Karroum

Leander,TX

Summary

Dynamic leader and problem solver with a proven track record at Rubaiyat Modern Luxury & Product, enhancing team productivity and customer satisfaction. Skilled in negotiation and customer service, adept at driving results through effective communication and collaboration. Fluent in multiple languages, excelling in fast-paced environments and complex project management.

Overview

31
31
years of professional experience

Work History

Lyft

Lyft
03.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently
  • Proven ability to learn quickly and adapt to new situations.

Customer Service

Am Petroleum
01.2022 - 03.2023
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Described service details to customers to provide information on benefits and advantages.

Real Estate Agent

Self Employed, Family Business
01.2017 - 05.2020
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.

Regional Operational Manager

Rubaiyat Modern Luxury & Product
01.1994 - 12.2013
  • Improved team productivity through effective communication, training, and performance evaluations.
  • Provide outstanding leadership, setting clear directions and providing feedback and support to enable great performance
  • Review the performance of the team and individuals and work with them to agree to plans for development
  • Managed budgets for multiple projects, ensuring timely delivery and cost control.
  • Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
  • Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.

Skills

Leadership

Timeline

Lyft

Lyft
03.2023 - Current

Customer Service

Am Petroleum
01.2022 - 03.2023

Real Estate Agent

Self Employed, Family Business
01.2017 - 05.2020

Regional Operational Manager

Rubaiyat Modern Luxury & Product
01.1994 - 12.2013

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Khaled Abou Karroum