Sharif Noseir
Manasquan,NJ
Summary
Dynamic Consultant with a ten-year track record of providing exceptional assistance in client and internal practice development projects. Strong self motivator with exceptional work ethic and strong problem solving, analytical, interpersonal and communication skills.
Strengths Include: Client Relations/Client Services, Account Management, Software Implementation/Consulting, Digital Transformation, Project Management, Sales, Training and Development, Problem Solving, and Business Development.
Overview
13
13
years of professional experience
Work History
Associate Consultant, Digital Transformation
Indegene Private
10.2021 - Current
- Work with pharmaceutical clients of all sizes to help architect, implement, and troubleshoot highly automated modular content solutions
- Conduct and lead assessment workshops of current processes and technology used by clients to identify current pain points and issues in order to present current gaps and recommend areas of improvement
- Develop and implement digital transformation strategies and new business processes for clients
- Collaborate with cross-functional teams to design and implement new digital solutions involving updates to current configuration within their applications used and also introduce Indegene's NEXT automated products, resulting in 25% increase in efficiency and speed to market and 15% reduction in costs
- Manage project timelines, budgets, and resources projects to ensure completion on time and within budget
Senior Associate, Projects
Cognizant
04.2018 - 06.2020
- Served as Technical Functional Analyst for Sanofi's Veeva Vault RIM application phased implementation of different functionalities; Dossier/Submission Management, Document Management, and Registration Tracking
- Worked closely and managed offshore Support Team to handle daily incidents, change requests, service requests and problem tickets through ServiceNow application including daily monitoring and weekly reporting against defined SLA
- Managed Change Management process of change requests while working closely with Sanofi's Quality Team; ensured proper documentation was authored and updated including Change Summary, Release Summary, and any applicable project documentation
- Led and facilitated weekly System Governance sessions to discuss and obtain approval of service requests and change requests with Business Leads and Data Governance Team
- Held weekly meetings with Sanofi's IT Support Service Managers and Service Owners to discuss weekly updates, progress on all ServiceNow requests, and monitoring of SLA
- Worked with project's implementation team to lead successful hypercare periods during project releases and to ensure proper support was available for project releases
- Ensured customer success through support of Vault RIM application from beginning to end of project
Consultant, Commercial Content
Veeva Systems
10.2015 - 09.2017
- Served as program lead and solution architect of projects for clients ranging from SMB pharmaceutical/biotech companies to global enterprise-level companies while managing simultaneous projects
- Managed and led implementations of Veeva Vault (PromoMats and MedComms) that included business processes, regulatory submissions, and global scale within one application
- Ensured implementation projects were on track with time, budget, resources, etc. by utilizing proper project management and completing weekly project status reports
- Provided guidance and knowledge ensuring customers had thorough understanding of best design and configuration decisions
- Ensured proper documentation is kept throughout entire project with strong focus on capturing configuration decisions
- Worked to ensure customer's Vault environment was configured and developed based on design decisions and requirements agreed upon
- Led and facilitated User Acceptance Testing sessions both on-site and via teleconference to obtain client approval on configuration requirements
Implementation Services Executive
Zinc Ahead
04.2015 - 09.2015
- Managed and led both regional and global implementations of Zinc MAPS and Telescope while managing simultaneous implementation projects
- Implemented standard engagement methodologies for on-boarding of customers and their businesses
- Balanced customer needs and expectations with current and future product capabilities and functionality
- Applied strong focus on project management for accurate tracking of project's scope and resources
- Worked to recognize and understand client internal and compliance processes
- Managed and facilitated client configuration and process mapping meetings
- Led and facilitated User Acceptance Testing sessions both on-site and via teleconference to obtain client approval on configuration and design requirements
Account Executive
Zinc Ahead
09.2011 - 03.2015
- Assisted account management team in all aspects of initial Zinc MAPS implementations, client launches, and regional expansions including creating and maintaining project plans, training logistics, client briefings, and project evaluations
- Provided on-site client support and conduct Zinc MAPS training in person and via teleconferences for external and internal executives, managers, and advertising agencies
- Aligned with clients to promote consistent strategic focus and program management within their internal business divisions
- Facilitated and conducted configuration workshop sessions for client upgrades, expansions, and new client implementation projects
- Led User Acceptance Testing sessions to ensure client specific software meets requirements and needs outlined by client
- Executed projects and delivered results within scope, time, and budget, and reacted quickly to changes based on client's needs.
Education
Bachelor of Arts - Economics And Information Technology
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2012
Skills
- Account and Project Management
- Consulting
- Planning and Execution
- Configuration Management
- Servicenow
- Salesforce
- VeevaCRM, Veeva Vault (PromoMats, MedComms and RIM)
- Indegene NEXT Automated Products (NCCI and NCCA)
Timeline
Associate Consultant, Digital Transformation
Indegene Private
10.2021 - Current
Senior Associate, Projects
Cognizant
04.2018 - 06.2020
Consultant, Commercial Content
Veeva Systems
10.2015 - 09.2017
Implementation Services Executive
Zinc Ahead
04.2015 - 09.2015
Account Executive
Zinc Ahead
09.2011 - 03.2015
Bachelor of Arts - Economics And Information Technology
Rutgers, The State University of New Jersey
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