Khaleen McDonald
Winter Garden,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Quick Service Food Server
Universal Orlando Studios
07.2022 - Current
- Accurately operated cash register to process customer payments.
- Adhered to stringent food safety protocols, minimizing risk of contamination or spoilage.
- Effectively managed time and resources during shift, ensuring maximum productivity and minimal waste.
- Promoted a positive work atmosphere through effective communication with fellow team members and management staff.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Documented customer orders and conveyed special requests to kitchen staff.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Worked flexible hours across night, weekend, and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
Crew Trainer
McDonald's Restaurant
01.2022 - 07.2022
- Delivered refresher courses as needed to maintain up-to-date knowledge on industry standards, safety regulations, and operational procedures within the crew team.
- Trained and mentor every new personnel hired to fulfill various roles.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Evaluated value of training programs to determine achievement of desired outcomes, applying necessary modifications.
- Liaised with other departments to coordinate training activities and resolve any issues or concerns.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Education
High School Diploma -
West Orange High School
Winter Garden, FL05.2021
Skills
- Multitasking and Organization
- Cleaning and sanitizing
- Food service standards
- Foodservice
- Customer Service
- Late-night shift availability
- Collaboration and Teamwork
- Reliability and punctuality
- Basic Math
- Team Player
- Resolving Complaints
Timeline
Quick Service Food Server
Universal Orlando Studios
07.2022 - Current
Crew Trainer
McDonald's Restaurant
01.2022 - 07.2022
High School Diploma -
West Orange High School
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