Khaleif Zahir
TEMPE
Summary
Dynamic and results-driven professional with a proven track record at CYMO Marketing, leveraging expertise in CRM software and strategic marketing to drive revenue growth and enhance client engagement. Skilled in portfolio management and creative direction, I excel in optimizing SaaS platforms and executing advertising campaigns, achieving an 84% reduction in systems purchasing costs.
Experienced with complex data analysis and deriving strategic insights to support business decisions. Utilizes advanced analytical tools to optimize processes and enhance productivity. Track record of leveraging data to identify opportunities and drive impactful changes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Development Executive
Live Stream Technologies Services Inc
01.2024 - Current
- Streamlined processes to improve client interactions.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Worked with modern business SaaS applications and communication tools.
- Employed Software-as-a-Service (SaaS) and Platform-as-a-Service ( PaaS) products to reduce initial outlay in systems purchasing 84%.
- Answered calls, took messages, and transferred calls to correct individuals.
- Made average of 400 outbound and inbound calls per day.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Recorded contact information of customers and potential customers in internal database.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Oversaw financial sales to monitor compliance with legal requirements and company policies.
- Played an integral role in new product launches by creating engaging demonstration scripts that captured audience attention while highlighting key features effectively.
- Maximized conversion rates from demonstrations to actual purchases through persuasive selling techniques tailored to individual customer needs.
- Enhanced portfolio performance by conducting in-depth financial analysis and valuation of potential investments.
- Leveraged professional networks to source proprietary deals that resulted in higher-quality investment opportunities.
- Conducted industry research to identify emerging trends and inform investment decisions, increasing overall fund performance.
Service Advisor
Cobblestone Auto Spa
02.2020 - 07.2024
- Conducted thorough assessments for vehicle issues to recommend appropriate services.
- Streamlined communication between service departments to improve overall client experience.
- Delivered exceptional support for client inquiries, fostering loyalty and repeat business.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Outside Sales Representative
EcoShield Pest Control
05.2023 - 11.2023
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Drove to customer residences and places of business to inspect for pests.
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
- Streamlined sales process through efficient planning of daily routes and strategic prioritization of leads.
- Conducted daily prospecting activities to identify potential new clients within assigned territories.
- Boosted territory revenue through consistent follow-ups on leads and effective time management.
- Optimized sales materials for clarity, persuasiveness, and accessibility, resulting in higher conversion rates at the doorstep.
- Demonstrated adaptability in adjusting presentation style based on individual customer preferences, leading to increased success rates in closing deals.
Account Manager
CYMO Marketing
05.2019 - 04.2022
- Developed and implemented action plans for increased market share.
- Inspired team members with clear vision and attainable goals.
- Researched industry developments to position offerings effectively.
- Analyzed market data to identify trends and inform strategic decisions.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Supported fellow team members during peak times or absences, ensuring consistent performance and customer satisfaction.
- Exceeded quarterly sales targets consistently by implementing effective prospecting strategies and maintaining a high level of customer service.
- Collaborated with cross-functional teams to devise strategic plans for maximizing sales opportunities within assigned territory.
- Expanded client base through targeted outreach efforts, resulting in increased revenue for the company.
- Assisted in training new hires on best practices for inside sales account management, fostering a collaborative team environment.
- Contributed to team success by helping train and motivate less experienced team members.
- Provided regular updates on account activities to senior leadership, highlighting successes and areas requiring further attention.
- Negotiated contracts with potential clients, ensuring mutually beneficial terms for both parties involved.
- Built strong relationships with industry professionals through networking events and association memberships.
- Enhanced talent acquisition strategies by streamlining processes and implementing innovative recruitment methods.
- Established strong employer branding through strategic marketing efforts, such as social media campaigns and engaging career site content.
- Managed timelines and budgets for campaign execution, ensuring alignment with strategic objectives.
- Identified emerging market trends with in-depth analysis to inform business decisions.
- Conducted cost-benefit analyses for proposed marketing projects.
- Analyzed competitive landscape for strategic insights on positioning and differentiation.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Education
Digital Marketing
Valley Vista Highschool
Surprise, AZ05-2016
Skills
- CRM software
- Mobile marketing
- Advertising campaigns
- Marketing analytics
- Affiliate marketing
- Creative direction
- SaaS platforms
- SaaS Cloud-based solutions suite
- Audience engagement
- Research and analysis
- Cash flow analysis
- Portfolio management
- Investment analysis
Accomplishments
- Produced 60% increase in YTD revenue on individual accounts.
- Supervised team of 46 staff members.
- Collaborated with team of 46 in the development of SaaS.
- Achieved Sales results by introducing FinTech Software for Stock Market tasks.
- Highest Produced salesman for 9 Months
- Resolved product issue through consumer testing.
Certification
- Customer Value Optimization Specialist – DigitalMarketer.
- Google Analytics Individual Qualification (IQ) - Google.
- Data & Marketing Association Certified Marketing Professional (DCMP) - Data & Marketing Association.
Languages
English
Full Professional
Timeline
Business Development Executive
Live Stream Technologies Services Inc
01.2024 - Current
Outside Sales Representative
EcoShield Pest Control
05.2023 - 11.2023
Service Advisor
Cobblestone Auto Spa
02.2020 - 07.2024
Account Manager
CYMO Marketing
05.2019 - 04.2022
Digital Marketing
Valley Vista Highschool
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