Manager USA business solutions inc
Queens, NY
09.2017 - Current
Directed team operations to ensure optimal workflow and efficiency.
Oversaw project management and coordinated cross-functional team initiatives.
Implemented training programs to develop staff skills and competencies.
Managed budget allocations and monitored resource usage effectively.
Facilitated performance reviews and provided constructive feedback to team members.
Developed strategic plans to align departmental goals with company objectives.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Trained employees on additional job positions to maintain coverage of roles.
Provided leadership during times of organizational change or crisis situations.
Show Description