Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Accomplishments
Timeline
Generic

Khalen Hickman

Washington dc,DC

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Walgreens. Skilled in cash handling and demonstrating exceptional patience and empathy, I significantly contributed to a welcoming shopping environment. My dedication to maintaining high cleanliness standards and effective communication has fostered positive customer relationships and operational excellence.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Reliable [Job Title] offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] areas and flexible with changing business needs.

Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Motivated cashier and stocker with [Number] years of experience in [Industry]. Accomplished various tasks daily, including [Task], stocking shelves with [Product or Service] and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

7-eleven
12.2023 - 01.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Greeted customers entering store and responded promptly to customer needs.

Restaurant Waiter

Pavilion Cafe
05.2023 - 08.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.

Customer Service Cashier

Walgreens
11.2022 - 01.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

Education

High School Diploma -

Ballou High School
3401 4th St SE
06-2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Money handling
  • Customer service excellence
  • Cash register operation
  • Merchandise restocking
  • Refund handling
  • Refunds and exchanges
  • Product restocking
  • Order taking

Certification

  • CompTIA Certification

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

  • Trained and mentored [number] employees.
  • Achieved [number]% of sales quote.
  • Completed manager training program.
  • Resolved product issue through consumer testing.

Timeline

Cashier

7-eleven
12.2023 - 01.2024

Restaurant Waiter

Pavilion Cafe
05.2023 - 08.2023

Customer Service Cashier

Walgreens
11.2022 - 01.2023

High School Diploma -

Ballou High School
Khalen Hickman