Cashier Team Lead
Dairy Queen Grill & Chill
08.2018 - 05.2021
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Implemented new inventory procedures, optimizing stock levels and reducing out-of-stock occurrences.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
