Khalia Stockton
Rochester
Summary
Professional caregiver with strong expertise in providing compassionate and efficient assistance to individuals. Skilled in personal hygiene care, meal preparation, and mobility support. Known for teamwork, reliability, and adaptability in dynamic environments. Adept at maintaining positive and supportive atmosphere, ensuring comfort and dignity for all.
Overview
3
3
years of professional experience
Work History
Personal Assistant
Consumer Direct Choices / Richard Shultz
07.2024 - Current
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
Team Member
McDonald's Restaurant
10.2023 - 07.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
Team Member
Bill Gray's
06.2022 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Host
Mama G's
01.2022 - 06.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Education
High School Diploma -
Rush Henrietta Senior High School
Rochester, NY06-2024
Skills
- Prioritization and Scheduling
- Multitasking and organization
- Customer service
- Strong work ethic
- Creative thinking capacity
- Attention to detail
- Valid Driver's license
- Resourceful
- Flexible schedule
- Client relations
Languages
ASL
Limited Working
Timeline
Personal Assistant
Consumer Direct Choices / Richard Shultz
07.2024 - Current
Team Member
McDonald's Restaurant
10.2023 - 07.2024
Team Member
Bill Gray's
06.2022 - 07.2023
Host
Mama G's
01.2022 - 06.2022
High School Diploma -
Rush Henrietta Senior High School
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