Khaliah Prout
New Orleans,,LA
Summary
A driven professional dedicated to learning, and growing in a company. Committed to exceptional service delivery while implementing prior experience and knowledge gained.
Overview
30
30
years of professional experience
Work History
Event Manager
Creative Circle
2013.03 - Current
- Coordinated staging processes for diverse events.
- Implemented innovative event themes and concepts, enhancing attendee engagement and experience.
- Coordinated with vendors to ensure timely delivery of materials for events.
- Designed and set up backdrops and props for homes and businesses.
- Executed floral and set designs, as well as visual merchandising for commercial properties.
Reservations Specialist
Harrah's Casino
New Orleans, LA
2022.10 - 2023.05
- Generated nationwide Harrah's Casino Hotel bookings, maintaining accuracy and timeliness.
- Coordinated concert schedules and arrangements for guests based on availability and membership tier.
- Resolved scheduling issues, assisted upset customers, and upsold room upgrades to enhance guest experience.
- Used computer systems and to create simple scheduling.
Guest Services
Vue Orleans
New Orleans, LA
2022.03 - 2022.10
- Made sure that all safety regulations were followed at all times.
- Recommended local area establishments or services to suit guest interests and plans.
- Provided support to coworkers, taking on additional tasks during high-volume periods.
- Addressed guest concerns quickly with expert assistance.
- Welcomed arriving guests, offering assistance.
Hotel Management/Event Manager
Mid-City Hostel
Atlanta, GA
2014.04 - 2017.08
- Developed customized packages for weddings and events.
- Supervised maintenance team, maintaining high cleanliness standards.
- Developed financial plans for accommodation pricing.
- Facilitated conflict resolution.
- Coordinated front desk operations.
- Conducted interviews to select event staff.
Visual Merchandiser Manager Flagship Store
H&M Sales
San Francisco, CA
2005.10 - 2013.03
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Provided guidance on inventory management and replenishment of stock.
- Assisted visual merchandisers execute daily tasks such as window displays and mannequin styling.
- Utilized basic computer skills.
- Cultivated strong team dynamics with excellent communication.
- Consistently delivered high-quality results in challenging environments.
- Styled mannequins to enhance visual appeal of displays.
- Enhanced a pleasant, amicable, and productive service environment.
Bagger/Cashier/Stocker
Lucky Stores
Oakland, CA
1994.09 - 2004.01
- Performed diverse roles including grocery stock management and assisting customers.
- Assisted customers with product selection and inquiries.
- Answered store and merchandise questions and led customers to wanted items.
- Opened boxes and stocked products in appropriate sections.
Education
marketing -
San francisco City College
San Francisco, CA08.1998
Skills
- Team work
- Problem Solving
- Punctuality
- Service Excellence
- Store Key Holder
- Retail Operations Management
- Employee Development
- Effective Scheduling
- Inventory Management
- Event Planning
- Creative Event Coordination
- Merchandising
- Event Staging
- Floral Arrangement Expertise
- Visual Design Crafting
- Sales Proficiency
Timeline
Reservations Specialist
Harrah's Casino
2022.10 - 2023.05
Guest Services
Vue Orleans
2022.03 - 2022.10
Hotel Management/Event Manager
Mid-City Hostel
2014.04 - 2017.08
Event Manager
Creative Circle
2013.03 - Current
Visual Merchandiser Manager Flagship Store
H&M Sales
2005.10 - 2013.03
Bagger/Cashier/Stocker
Lucky Stores
1994.09 - 2004.01
marketing -
San francisco City College