Summary
Overview
Work History
Education
Skills
Timeline
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Khaliah Prout

New Orleans,,LA

Summary

A driven professional dedicated to learning, and growing in a company. Committed to exceptional service delivery while implementing prior experience and knowledge gained.

Overview

30
30
years of professional experience

Work History

Event Manager

Creative Circle
03.2013 - Current
  • Coordinated staging processes for diverse events.
  • Implemented innovative event themes and concepts, enhancing attendee engagement and experience.
  • Coordinated with vendors to ensure timely delivery of materials for events.
  • Designed and set up backdrops and props for homes and businesses.
  • Executed floral and set designs, as well as visual merchandising for commercial properties.

Reservations Specialist

Harrah's Casino
New Orleans, LA
10.2022 - 05.2023
  • Generated nationwide Harrah's Casino Hotel bookings, maintaining accuracy and timeliness.
  • Coordinated concert schedules and arrangements for guests based on availability and membership tier.
  • Resolved scheduling issues, assisted upset customers, and upsold room upgrades to enhance guest experience.
  • Used computer systems and to create simple scheduling.

Guest Services

Vue Orleans
New Orleans, LA
03.2022 - 10.2022
  • Made sure that all safety regulations were followed at all times.
  • Recommended local area establishments or services to suit guest interests and plans.
  • Provided support to coworkers, taking on additional tasks during high-volume periods.
  • Addressed guest concerns quickly with expert assistance.
  • Welcomed arriving guests, offering assistance.

Hotel Management/Event Manager

Mid-City Hostel
Atlanta, GA
04.2014 - 08.2017
  • Developed customized packages for weddings and events.
  • Supervised maintenance team, maintaining high cleanliness standards.
  • Developed financial plans for accommodation pricing.
  • Facilitated conflict resolution.
  • Coordinated front desk operations.
  • Conducted interviews to select event staff.

Visual Merchandiser Manager Flagship Store

H&M Sales
San Francisco, CA
10.2005 - 03.2013
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Provided guidance on inventory management and replenishment of stock.
  • Assisted visual merchandisers execute daily tasks such as window displays and mannequin styling.
  • Utilized basic computer skills.
  • Cultivated strong team dynamics with excellent communication.
  • Consistently delivered high-quality results in challenging environments.
  • Styled mannequins to enhance visual appeal of displays.
  • Enhanced a pleasant, amicable, and productive service environment.

Bagger/Cashier/Stocker

Lucky Stores
Oakland, CA
09.1994 - 01.2004
  • Performed diverse roles including grocery stock management and assisting customers.
  • Assisted customers with product selection and inquiries.
  • Answered store and merchandise questions and led customers to wanted items.
  • Opened boxes and stocked products in appropriate sections.

Education

marketing -

San francisco City College
San Francisco, CA
08.1998

Skills

  • Team work
  • Problem Solving
  • Punctuality
  • Service Excellence
  • Store Key Holder
  • Retail Operations Management
  • Employee Development
  • Effective Scheduling
  • Inventory Management
  • Event Planning
  • Creative Event Coordination
  • Merchandising
  • Event Staging
  • Floral Arrangement Expertise
  • Visual Design Crafting
  • Sales Proficiency

Timeline

Reservations Specialist

Harrah's Casino
10.2022 - 05.2023

Guest Services

Vue Orleans
03.2022 - 10.2022

Hotel Management/Event Manager

Mid-City Hostel
04.2014 - 08.2017

Event Manager

Creative Circle
03.2013 - Current

Visual Merchandiser Manager Flagship Store

H&M Sales
10.2005 - 03.2013

Bagger/Cashier/Stocker

Lucky Stores
09.1994 - 01.2004

marketing -

San francisco City College

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Khaliah Prout